IT Technician III, UNLV Thomas and Mack - Computer Services Development [R0154247]

University of Nevada-Las Vegas; Las Vegas (NV); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Generous compensation packages

Paid time off

Excellent health insurance

Tuition discounts

RebelCard discounts

Wellness programming

Job summary

UNLV is seeking an IT support professional to provide a broad range of assistance for athletics and special events, including help desk, mainframe/server, and network support. The role requires flexibility with evenings, weekends, and holidays due to the athletics/events schedule.

The position will support users and technology across the department, ensuring reliable operation of systems and peripherals. A high school diploma and IT help desk experience are required, with benefits and a

Qualifications

• Familiarity with typical computer systems, operating systems, applications and peripherals.
• Experience in user support roles (IT help desk) preferred.
• Two years of IT work experience in user support required or equivalent combination of education and experience.

Responsibilities

• Provide Help Desk Support, Mainframe and Server Support, and Network assistance.
• Assist with special event setup, monitoring, and ongoing support during events.
• Work a variable schedule including evenings, weekends, and holidays as needed.

Skills

Help Desk Support

Mainframe & Server Support

Network

Education

High School Diploma or equivalent

Job description

Role of the Position

The purpose of this position is to provide a broad range of IT assistance to athletics and special events needs and personnel regarding technical needs and equipment usage. The duties include Help Desk Support, Mainframe and Server Support, Network, and Special event setup, monitoring and ongoing support during. In addition, due to the nature of the athletics/events business model, this position will be required to work a variable workweek schedule that may include evenings and weekends and holidays.

Minimum Qualifications

Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience as described above.

Commitment to Diversity

The successful candidate will demonstrate support for diversity, equity and inclusiveness as well as participate in maintaining a respectful, positive work environment.

Salary

Grade 30, Step 1, salary $53,244. "Step" means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

Benefits of Working at UNLV

• Generous compensation packages, separate paid time off for annual and sick leave, and holidays
• Excellent health insurance including medical, dental, and vision
• No state income tax
• Comprehensive retirement plans and voluntary benefits programs
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents

Perks

• Flexible work schedule (depending on your department)
• Employee recognition and appreciation programs
• Personal and professional development opportunities
• UNLV athletics ticket discounts
• Employee discount at UNLV’s Student Wellness Recreation Center
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost

Additional Information

• Job category: Classified; Exempt: No; Full-Time Equivalent: 100.0%
• This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
• For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
• NSHE employees are required to participate in a mandatory retirement plan in lieu of Social Security.

UNLV is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, gender, military status, sexual orientation, gender identity or expression, genetic information, national origin, race, color, or religion.