IT Technician: Cybersecurity & HIPAA Support

Vpicompounding; Centennial (CO); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid holidays

PTO accrual

Tuition reimbursement

RTD EcoPass

Job summary

VPI Compounding Pharmacy is seeking an IT Technician to support daily technology needs across the company, including computers, printers, user access, internal systems, hardware setup, inventory tracking, cybersecurity support, and HIPAA-related IT security.

We are looking for someone proactive, organized, and able to explain technical information clearly to employees who may not be familiar with IT terminology.

Qualifications

• Associate’s/Bachelor’s degree in a Computer Science-related field, or equivalent professional experience in IT support, Cybersecurity, System Administration, or DevOps preferred.
• Basic experience with IT hardware, computers, printers, software, and troubleshooting preferred.
• Interest or experience with AI tools, cybersecurity, automation, endpoint management, or process improvement preferred.
• Strong communication skills and ability to support employees with different levels of technical knowledge.
• Strong attention to detail, organization, follow-through, and problem-solving skills.
• Ability to work well with multiple departments in a professional healthcare setting.

Responsibilities

• Set up, maintain, and troubleshoot computers, printers, mobile devices, and other IT equipment.
• Assist with assigning, updating, and removing user access across company systems.
• Triage, track, and resolve IT support tickets while providing clear communication to internal staff and external portal users.
• Support internal portal needs and help troubleshoot user issues.
• Maintain accurate IT inventory records for hardware, software, and assigned equipment.
• Run or repair established IT scripts for routine tasks and assist with standard software installations and endpoint management.
• Support cybersecurity practices by ensuring user workstations, accounts, and computer use follow basic company cybersecurity policies and HIPAA standards.
• Be willing to explore responsible uses of AI tools to assist with IT responsibilities, troubleshooting, and process improvement.
• Explain technical issues clearly to employees with varying levels of technical experience.

Job description

VPI Compounding Pharmacy is seeking an IT Technician to support daily technology needs across the company, including computers, printers, user access, internal systems, hardware setup, inventory tracking, cybersecurity support, and HIPAA-related IT security.

We are looking for someone proactive, organized, and able to explain technical information clearly to employees who may not be familiar with IT terminology.