IT Tech

Kimball County Hospital; Kimball (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

Kimball County Hospital is seeking an Information Systems Technician to maintain hardware, software, networking, and telecommunication systems across the hospital and clinic. You will be the frontline resource for staff IT needs, delivering timely troubleshooting and system support in a healthcare setting.

We welcome applicants eager to learn and grow in IT. The role includes on-call weekend coverage and collaboration with vendors, ensuring secure access and reliable technology for patient care.

Qualifications

• Associate degree in Information Technology or related field, or 12 months of related experience.
• Experience with Microsoft Active Directory and TCP/IP networks.
• Proficiency in Microsoft Office products; web authoring experience preferred.
• IT certifications are desirable but not required.

Responsibilities

• Respond to and prioritize user requests related to hardware, software, networking, and computer systems.
• Diagnose and troubleshoot technical issues.
• Log and track service requests in the problem management system.
• Coordinate with software and hardware vendors for service and support.
• Assist with maintaining IT equipment inventory and asset management.
• Install, configure, and perform minor repairs on computers, software, and peripheral equipment.
• Provide rotating weekend and after-hours on-call support as needed.

Skills

Analytical skills

Problem solving

Customer service

Communication skills

Task prioritization

Continuous learning

Education

Associate degree in IT

Tools

Active Directory

TCP/IP networks

Microsoft Office

Web authoring

Job description

Description

Position Overview

Kimball Health Services & Clinic is seeking a motivated and service-oriented Information Systems Technician to support our hospital and clinic technology systems. This role is responsible for maintaining hardware, software, networking, telecommunications, and related IT systems to ensure smooth daily operations across the organization.

The Information Systems Technician serves as a frontline resource for staff technology needs, providing timely troubleshooting, system support, and technical solutions in a healthcare environment.

We are willing to train the right individual who is eager to learn and grow in the IT field.

Key Responsibilities

Help Desk Support

• Respond to and prioritize user requests related to hardware, software, networking, and computer systems
• Diagnose and troubleshoot technical issues
• Log and track service requests in the problem management system
• Coordinate with software and hardware vendors for service and support

Asset Management

• Assist with maintaining accurate inventory records of IT equipment
• Support evaluation and recommendations of hardware and software purchases

Department & Systems Support

• Install, configure, and perform minor repairs on computers, software, and peripheral equipment
• Assist with management of:
• User accounts
• Microsoft Active Directory
• TCP/IP networks
• Telecommunications systems
• Video conferencing platforms
• Physical access security systems
• Provide rotating weekend and after-hours on-call support as needed
• Serve as backup for other Information Systems staff

Requirements

Job Requirements

Education & Experience

Associate’s degree in Information Technology or related field

OR

Minimum 12 months of related experience and/or training

OR

Equivalent combination of education and experience

We are willing to train the right candidate.

Technical Skills

• Experience with Microsoft Active Directory and TCP/IP networks
• Proficiency in Microsoft Office products
• Web authoring experience preferred
• IT certifications (such as CompTIA A+, Microsoft Certified Professional) are highly desired but not required
• Core Competencies
• Strong analytical and problem-solving skills
• Excellent customer service and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Commitment to continuous learning and professional development

Physical Requirements

• Frequent sitting, reaching, stooping, kneeling, and crouching
• Frequent lifting up to 25 pounds; occasional lifting up to 50 pounds
• Regular use of hands and verbal communication
• Work Environment
• Moderate noise level
• Rotating on-call support as needed