IT Systems Specialist: Cloud, Security & Network Ops

Kids for the Future; Tullahoma (TN); On-site; USD 61,000 - 67,000; Full time

Job summary

The City of Tullahoma is seeking an IT Specialist to provide technical support and administration for all city information systems under the supervision of the IT Manager.

This role involves installing and maintaining servers, configuring networks, managing user accounts, and supporting municipal applications while ensuring security and reliable operations. Strong communication and teamwork are essential.

Qualifications

• Technical certifications from an accredited technical school or an associate's degree in computer science or related field; or obtain within 6 months.
• Minimum of four years of relevant experience in a customer-focused position with hardware/software troubleshooting.
• Experience with testing and maintenance of new and current software.
• Ability to obtain and maintain certification as required operating municipal systems.
• Experience in public-sector or municipal IT environments preferred.
• Experience with Azure AD, Office/Microsoft 365, or cloud service platforms preferred.

Responsibilities

• Installs, configures, maintains, and troubleshoots physical and virtual servers.
• Performs system monitoring, patching, backups, recovery procedures, and maintenance.
• Manages cloud-based services and integrations, as assigned.
• Configures switches, routers, firewalls, wireless APs, remote access, VLANs, and network segmentation.
• Provides technical assistance to City staff for hardware, software and network issues.
• Manages user accounts, passwords, permissions, and group policies in Windows and cloud envs.
• Installs and maintains municipal applications (public safety, billing, permitting).
• Supports systems such as surveillance, access control, SCADA interfaces, radios, VoIP, and public safety tools.
• Coordinates vendor support and participates in procurement and implementation of new technologies.
• Implements security controls, MFA, logging, and security policies; responds to cybersecurity alerts.

Skills

Windows Server

Active Directory

Group Policy

DNS

DHCP

Virtualization

Azure AD

Office 365

Education

High school

Tools

Azure AD

Office 365

Job description

The City of Tullahoma is seeking an IT Specialist to provide technical support and administration for all city information systems under the supervision of the IT Manager.

This role involves installing and maintaining servers, configuring networks, managing user accounts, and supporting municipal applications while ensuring security and reliable operations. Strong communication and teamwork are essential.