IT Systems & Operations Engineer — Scale & Lead IT Excellence

Workila; Washington (District of Columbia); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading technology company in Washington, DC is seeking an IT Systems Analyst & Operations Engineer to enhance their technology operations. The ideal candidate will have a BA/BS in a relevant field, with 5+ years in IT and project management. Key duties include establishing team excellence, managing IT support processes, and collaborating on improvements to IT systems. The position offers a salary range of $65,000 – $75,000 and a performance bonus of up to $5,000.

Qualifications

• 5+ years of experience in IT managing multiple high priority initiatives.
• 3+ years of project management within large scale enterprise initiatives.
• Knowledge of industry trends and IT best practices.

Responsibilities

• Establish a culture of excellence within the technology operations team.
• Oversee the development of IT support knowledge base.
• Manage process communication for outages.
• Collaborate on IT support improvements.

Skills

Project management

IT best practices

Troubleshooting

Team collaboration

Education

BA/BS degree in Management, Information Systems, or Computer Science

Job description

A leading technology company in Washington, DC is seeking an IT Systems Analyst & Operations Engineer to enhance their technology operations. The ideal candidate will have a BA/BS in a relevant field, with 5+ years in IT and project management. Key duties include establishing team excellence, managing IT support processes, and collaborating on improvements to IT systems. The position offers a salary range of $65,000 – $75,000 and a performance bonus of up to $5,000.