IT Systems Functional Analyst I - Oracle MFG Module

Niagara Bottling; Diamond Bar (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Health Savings Account with company{ }

Flexible Spending Accounts

Mental wellbeing benefits

Family building benefits

Job summary

Niagara Bottling is seeking an IT Systems Functional Analyst I to support Oracle MFG modules across our corporate office and plants. You will analyze processes, document requirements, and train users on new functionality while coordinating across IT, Finance, Transportation, and Operations to improve efficiency and reduce costs.

Ideal candidates have a Bachelor’s or Master’s in a related field and hands-on exposure to manufacturing systems.

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Master’s degree in related field or equivalent experience.
• 0–2 years in manufacturing environment or similar role

Responsibilities

• Analyze and develop solutions addressing customer needs.
• Troubleshoot daily system issues; identify root cause and solutions.
• Document requirements, flows, and SOPs; train users on new functionality.
• Plan, track, and deliver tasks on schedule; support 24/7 operations.
• Review system design to ensure it meets business requirements.
• Create use cases and diagrams to model processes.

Skills

Analytical skills

Problem solving

Documentation

Training

Communication

Project coordination

Education

Bachelor’s degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering

Master’s degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering

Tools

Oracle MFG Module

Data mining tools

Job description

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. We offer competitive compensation and benefits packages for our Team Members.

IT Systems Functional Analyst I - Oracle MFG Module

The IT Systems Functional I will work within the IT Team to support the overall system/ network needs of Niagara’s corporate office and plants.

Essential Functions

• Analyze and develop solutions addressing customer needs.
• Trouble shooting daily operational system issues to define root cause and define temporary/permanent solutions.
• Ability to take direction, learn processes/systems quickly and apply to deliver results based on timeline.
• Work with business to understand and document requirements, determine design and approach, configure, and test various applications to deliver and support business needs.
• On-going analysis of the supply chain process to identify opportunities for process and system improvements, efficiency gains, and cost reduction through the use of various supply chain applications and data mining tools.
• Organize, schedule and run meetings to identify supply chain opportunities and system needs: Interacting with multiple departments including but not limited to IT, Accounting, Finance, Transportation, Customer Service, Planning, Distribution, and Production.
• Documenting meeting minutes, action items, issues, and risks.
• Document requirements, process flows, new functionality, and creation of SOP/training materials.
• Training super and end users on new functionality and process changes.
• Ability to plan, track, escal...and deliver upon tasks and timelines assigned.
• Available for 24/7 support (scheduled and off hours).
• Review system design approaches to ensure they fully meet the business requirements.
• Write use cases, business rules, and other artifacts such as swim lane diagrams and activity flow diagrams to effectively articulate and represent business processes, desired outcomes, and requirements.
• Produce key documents, both in written and presentation format.
• Excellent problem solver with the ability to keep many driving factors and requirements in focus.
• Monitor process and technology and provide insights into overall status.

Important notice: Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

• 0 Years – Experience in Field or similar manufacturing environment
• 0 Years – Experience in Position
• 0 Years – Experience managing people/projects *experience may include a combination of work experience and education

Preferred Qualifications

• 2 Years– Experience in Field or similar manufacturing environment
• 2 Years – Experience working in Position
• 2 Years – Experience managing people/projects *experience may include a combination of work experience and education

Competencies

• Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers
• InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one’s self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations

Additionally, IT Support Analyst is expected to demonstrate:

• Ability to work in fast paced, dynamic environment collaboratively with a cross-functional team and manage minor project implementations.
• Experience in Business Analysis Overall high degree of professionalism Strong team-oriented interpersonal skills including facilitation and the ability to effectively interface and work with a wide variety of people. Must work independently. Strong analytical, problem-solving skills and critical thinking skills Ability to translate complex business needs into use case models Ability to manage multiple priorities and projects Strong written and verbal communication skills including the ability to provide detail documentation of a technology incident Proficient computer skills (i.e. Microsoft Office, Outlook) Excellent interpersonal skills Excellent analysis, planning and organizational proficiency and good business judgment Ability to delivery effective and professional presentation to peers, management and other professionals within our field Strong communication and documentation skills, ability to communicate and interact at executive and junior levels.

Education

• Bachelor’s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, related field, or equivalent work experience.
• Master’s Degree in Supply Chain, Transportation, Manufacturing, Computer Science or Engineering, or related field or equivalent work experience.

Certification / License

• Required: NA
• Preferred: NA

Foreign Language

• Required: NA
• Preferred: NA

Typical Compensation and Benefits

• Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities

And more! https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless! Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere. From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members. We hope that you consider joining our Niagara family!

Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.