IT SYSTEMS ENGINEER SR

First Horizon Bank; Charlotte (NC); On-site; USD 140,000 - 180,000; Full time

Job summary

First Horizon Bank in Charlotte, NC seeks an experienced DevOps Platform Engineer focused on DevOps tools to enhance the platform and developer experience.

You will collaborate with DevOps teams, implement features in the toolchain, and support SDLC through automated pipelines, testing, and observability.

Candidates should bring deep Kubernetes/Docker/CI‑CD experience and strong communication across technical and non‑technical groups.

Qualifications

• 10+ years as a DevOps or Systems Engineer or 6+ years with a bachelor’s degree.
• Kubernetes, Helm, Kustomize; AKS familiarity a plus.
• Docker: dockerfile, build, registry.
• Git and code reviews, PR approvals; Bitbucket/git workflows.
• CI/CD tooling and release management.
• Bash, Python, YAML; PowerShell a plus.
• Go, Groovy; Java/.NET familiarity.
• MongoDB, PostgreSQL, Redis.
• NodeJS/React/Spring; .NET Core familiarity a plus.
• Jira/Confluence usage in software delivery.

Responsibilities

• Transition from engineering to DevOps Platform Engineer and implement features.
• Build, test and deploy changes to the DevOps toolchain framework.
• Support end-to-end SDLC and scalable, reliable services.
• Author internal documentation and user guides for developers.
• Work with DevOps Architects to align requirements with tech vision.
• Stay current on new DevOps tools and practices.

Skills

Kubernetes

Docker

Git

CI/CD

Scripting

Go

Java

Node.js

Observability

Communication

Education

Bachelor's degree

Tools

Bitbucket

Jira Software

Confluence

Job description

Job Description

As a DevOps Software Platform Engineer focusing on the DevOps platform tools, you will be a crucial part of First Horizon's DevOps engineering team, building a world class developer experience. Your primary goal will be to collaboratively support and improve the DevOps platform.

Responsibilities

• Leverage Engineering background and skills to transition to a DevOps Platform Engineer
  • Apply experience to understand design concepts and implement features within the DevOps platform.
  • Build, test and deploy changes to a common toolchain framework.
  • Understands Semantic versioning and release management.
• Complete understanding of Software Development Lifecycle
  • Experience with breaking down software components into features, hotfixes and bugfixes.
  • Extensive understanding of Git branching methodologies and the impact within the SDLC
• Support existing DevOps platform by:
  • Troubleshooting issues end-to-end (pipeline, source, build, package, ext. dependencies, deploy and runtime)
  • Support the full product lifecycle ensuring highly scalable and reliable service.
  • Unit and integration testing of new and proposed changes
  • Identifying deficiencies and applying solutions to an entire platform through DevOps principles and framework
  • Utilizes monitoring and observability to both troubleshoot and provide feedback into SDLC.
  • Understand and promote developer and application Security best practices.
  • Participate in on-call to support the DevOps platform.
  • Author support documentation, user guides for internal developers.
• Work closely with DevOps Architects and Leads to understand DevOps requirements and align with product and technology vision.
• Continuously explore and stay current on new and emerging technologies.

Required Knowledge And Experience

• Minimum 10 years of experience as a DevOps or Systems Engineer or a bachelor’s degree and 6 years of experience.
• Kubernetes -
  • Helm and Kustomize
  • CRDs, services, operator model
  • Familiarity with Azure Kubernetes Service (AKS) is a plus.
• Docker containers -
  • dockerfile
  • docker build, Buildkit
  • docker registry
• Source code management -
  • Bitbucket (git)
  • Git branching
  • Code reviews and pull request approvals.
• Build tools -
  • Gradle, maven, npm/pnpm, nx-cloud
  • Buildkit (docker build)
  • familiarity with msbuild and dotnet is a plus.
  • Packages - all types of mvn, node packages
  • yum/dnf
  • familiarity with nuget and chocolatey is a plus.
• Scripting Languages -
  • bash
  • python
  • YAML
  • Familiarity with PowerShell is a plus.
• Programming Languages -
  • Go language
  • Groovy
  • Familiarity with Java and dotnet is a plus.
  • Familiarity with C# is a plus.
• Databases/Caches:
  • MongoDB
  • PostgreSQL
  • Redis
• Frameworks
  • JavaScript frameworks - NodeJS, React, Solid, Angular
  • Java Spring and Spring Boot
  • Familiarity with .NETcore or Django is a plus
• Productivity Tools
  • Jira Software (scrum/Kanban Boards) or a similar ticketing system
  • Confluence or a similar wiki tool
• IDE AI tools such as Devin Desktop
• Excellent communication skills and ability to collaborate with employees at all skill levels; including the ability to translate and communicate technical and analytical issues to all types of end users.