IT Systems Engineer - Level I, II, or III

IST Management Services; Atlanta (GA); Hybrid; USD 90,000 - 160,000; Full time

Job summary

Join a dynamic and fast-growing company as an IT Systems Engineer, where you'll play a crucial role in enhancing the organization's infrastructure and application environments. This position offers the opportunity to work closely with various teams, tackling diverse technical challenges while ensuring optimal performance, reliability, and security of IT systems. Ideal candidates will thrive in a collaborative environment, contributing to innovative solutions and operational improvements. With a competitive salary range and a commitment to professional growth, this role is perfect for hands-on engineers eager to make a significant impact.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Pet Insurance

Bonus Incentives

Company Events

Qualifications

• 5-10 years in IT infrastructure or systems engineering.
• Experience with cloud services and hybrid environments.
• Proficiency in Windows Server and SQL Server administration.

Responsibilities

• Provide end-to-end support for servers, networks, and cloud infrastructure.
• Design and maintain enterprise networks including firewalls and VPNs.
• Troubleshoot complex infrastructure issues and mentor IT team members.

Skills

Windows Server Administration

Networking Protocols

VMware

Microsoft 365

Analytical Skills

Troubleshooting

Scripting (PowerShell, Python)

Communication Skills

Education

Bachelor’s degree in Computer Science

High School Diploma or GED

Tools

Microsoft SQL Server

AWS

Azure

Atlassian (Jira, Confluence)

Job description

Overview

The IT Systems Engineer plays a critical role in supporting and advancing the organization’s infrastructure, networking, and eDiscovery application environments. This highly versatile position demands broad technical expertise across servers, networking, databases, cloud, and storage. As part of the Infrastructure team, the Systems Engineer acts as a key contributor in designing, implementing, troubleshooting, and optimizing IT systems to ensure performance, reliability, and security.

This role is ideal for a hands-on engineer who thrives in a dynamic environment and can adapt to a variety of technical challenges. The Systems Engineer works closely with IT Support, Development, Project Management, and customers (internal and external) to provide solutions, resolve issues, and deliver exceptional service. Ideal candidates will be located in Atlanta, GA and willing to work in-office 1-2 days per week.

About IST Management

IST Management has been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

Compensation

$90,000.00 - $160,000.00/yr pending relevant experience and performance during interview process. Note: The I, II, III levels reflect flexibility based on experience, responsibility, and technical proficiency. Candidates at all levels are encouraged to apply.

Benefits

Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, 7 paid holidays, Pet Insurance, Bonus Incentives, company events

Location

IST Management

1341 Moreland Ave

Atlanta, GA

30316

On-site parking is free and secured. EV chargers are available on-site. Enjoy access to employee-only self-serve café.

Schedule

The role will follow standard business hours (9-5) and include participation in an after-hours on-call rotation. This is a hybrid position. Ability to travel to the data center as needed and participation in the rotating on-call schedule, which may include nights and weekends is required. Ideal candidates will be located in Atlanta, GA and willing to work in-office 1-2 days per week.

Responsibilities

• Provide end-to-end support and administration for servers, networks, databases, cloud infrastructure, and storage environments
• Design, deploy, and maintain enterprise networks, including servers, routers, switches, firewalls, VPNs, and wireless solutions
• Manage and support Cisco networking equipment and cloud environments (AWS/Azure), including configuration, updates, and upgrades
• Monitor and ensure uptime and performance for converged server infrastructure, including VMware, Azure, AWS, and enterprise storage platforms
• Administer and maintain Microsoft SQL Server databases, including backups, restores, user access, performance tuning, and security
• Troubleshoot complex infrastructure issues involving OS, virtualization, cloud services, networking, databases (MSSQL Server), VPNs, and Microsoft 365
• Participate in risk assessments, vulnerability scans, patching, and security-related projects
• Mentor and cross-train IT team members, sharing knowledge across all supported technologies
• Collaborate closely with other IT teams and Project Management to resolve incidents, fulfill requests, and deliver project work
• Continuously review and improve operational processes and workflows, with a focus on automation and efficiency
• Contribute to the design and implementation of environment provisioning, system builds, and configuration management
• Support SAN/NAS storage environments, including monitoring, capacity planning, and optimization
• Serve as an escalation point for advanced troubleshooting and major incidents
• Ensure accurate documentation of environments, processes, incidents, and resolutions
• Participate in Scrum team activities to plan and execute on strategic initiatives

Qualifications

Required Qualifications and Skills

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• 5-10 years of experience in IT infrastructure, systems engineering, and/or systems administration roles
• Proficiency in Windows Server administration, networking protocols, VMware, and Microsoft 365
• Solid experience with Microsoft SQL Server administration and troubleshooting
• Familiarity with cloud services (Azure, AWS) and hybrid environments
• Scripting experience (PowerShell, Python, or similar) to automate tasks and processes
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent verbal and written communication skills

Preferred Skills

• Familiarity with eDiscovery platforms and workflows.
• Experience with Atlassian products (Jira, Confluence).
• Relevant industry certifications (Microsoft, VMware, Cisco, AWS/Azure).
• Experience supporting environments in regulated or compliance-driven industries.

Note: The I, II, III levels reflect flexibility based on experience, responsibility, and technical proficiency. Candidates at all levels are encouraged to apply.

Legal authorization to work for any employer in the US is required. A high school diploma or GED is required.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail]. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.