IT Systems Engineer — AI-Driven Ops & Enterprise Tech

EnergySolutions; Oak Ridge (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

EnergySolutions in Oak Ridge, TN is seeking an experienced IT support professional to manage enterprise systems, coordinate deployments, and oversee transitions to production.

You will work with VMware Horizon View, NetApp storage, Windows servers, Linux, and network infrastructure, providing on-call support and documentation.

The role requires a Bachelor's in CS or IS or related field and at least 5 years of IT support experience; no specific certifications required.

Qualifications

• Bachelor's degree in computer science or information systems or relevant equivalent experience.
• A minimum of 5 years of enterprise IT support experience.
• Experience with Microsoft Windows Active Directory.

Responsibilities

• Devises solutions in accordance with an implementation budget.
• Coordinates system development tasks to include design, integration and formal testing.
• Oversees all transitions of new systems to production.
• Demonstrates proficiency in the professional use of AI tools to improve efficiency, support technical problem-solving and enhance documentation while validating outputs and protecting sensitive information.
• Develops and completes actions in system specifications, technical and logistical requirements and other disciplines.
• Creates and maintains programmatic and technical documentation to ensure efficient planning and execution.
• Manages and documents system configurations.
• Evaluates current systems.
• Serves as a technical liaison to the manufacturers' technical and service personnel regarding purchased or leased hardware and software.
• Monitors the technology (HW, SW, network) and responds to alerts.
• Resolves all outages and performance issues.
• Escalates issues with vendors including carriers, manufacturers and service providers.
• Mentors junior members of the team.
• Performs other duties as assigned.

Skills

Coordination

Presentation

Teamwork

On-call readiness

Pressure handling

Technical communication

Education

Bachelor's degree in CS or IS or equivalent

Tools

VMware Horizon View

NetApp Storage

Windows Server

Apache/IIS

Linux

Storage Area Network (SAN)

TCP/IP networking

Job description

EnergySolutions in Oak Ridge, TN is seeking an experienced IT support professional to manage enterprise systems, coordinate deployments, and oversee transitions to production.

You will work with VMware Horizon View, NetApp storage, Windows servers, Linux, and network infrastructure, providing on-call support and documentation.

The role requires a Bachelor's in CS or IS or related field and at least 5 years of IT support experience; no specific certifications required.