IT Systems Engineer

JotForm Inc; Englewood (CO); On-site; USD 100,000 - 150,000; Full time

Job summary

JotForm Inc is hiring an IT Systems Engineer based in Englewood, CO. The role involves designing, deploying, and supporting a 24/7 broadcast environment with emphasis on networking and systems reliability. Candidates should have 5+ years of experience in relevant fields and deep knowledge of multicast, network security, and troubleshooting. The position offers a salary range of $100,000 to $150,000. Responsibilities include managing broadcast networks, system integration, and security best practices.

Qualifications

• 5+ years in broadcast engineering, network engineering, or hybrid broadcast/IT roles.
• Strong hands-on networking skills required.
• Deep knowledge of multicast and QoS in real-time media networks.

Responsibilities

• Own and support the broadcast IP network including switching and routing.
• Troubleshoot packet-based media issues.
• Implement network monitoring and alerting.

Skills

Layer 2/3 switching

Routing

VLANs

QoS

Network security

Troubleshooting with Wireshark

Broadcast-over-IP concepts

Tools

Wireshark

VMware

Hyper-V

Job description

Mobile TV Group is seeking an IT Systems Engineer

Englewood, CO

Job Overview:

The IT Broadcast TV / Master Control Engineer is responsible for the design, deployment, and operational support of a 24/7 broadcast environment with a heavy emphasis on IP networking, network security, and systems reliability. This role bridges traditional broadcast engineering and enterprise IT, ensuring resilient signal transport, monitoring, automation, and contribution/distribution workflows across on-prem and cloud-connected infrastructure.

Key Responsibilities:

Network Engineering (Primary Focus)

• Own and support the broadcast IP network: switching, routing, VLANs, QoS, multicast, PTP timing, and traffic shaping for video/audio/control flows.
• Design and maintain resilient network architecture (redundant paths, diverse carriers, HA core/edge, and regular failover testing).
• Troubleshoot packet‑based media issues (jitter, loss, latency, multicast flooding, IGMP issues, MTU fragmentation).
• Implement network monitoring and alerting (SNMP/telemetry, syslog, NetFlow/sFlow, packet captures, and dashboards).

Broadcast Systems / Master Control Engineering

• Support master control systems: automation, routing, ingest/playout, monitoring, and compliance recording.
• Integrate broadcast systems with IT services: DNS/DHCP/NTP, AD/LDAP, virtualization, storage, and backup.
• Maintain channel reliability through preventative maintenance, change control, documentation, and SOPs.
• Coordinate with Operations during live events and incidents; lead triage, root‑cause analysis, and corrective actions.

Security / Standards / Process

• Apply security best practices: segmentation, least privilege, MFA, logging, patching, and vulnerability remediation.
• Participate in change management, maintenance windows, and release planning; create runbooks and diagrams.
• Coordinate vendors for escalations, firmware/software planning, and maintenance agreements.

Required Qualifications

• 5+ years in broadcast engineering, network engineering, or hybrid broadcast/IT roles (or equivalent experience)
• Strong hands‑on networking skills: Layer 2/3 switching, routing, VLANs, trunking, STP, LACP, VRRP/HSRP, and ACLs
• Deep knowledge of multicast (IGMP, PIM) and QoS in real‑time media networks.
• Experience troubleshooting with Wireshark, packet captures, log correlation, and monitoring tools
• Familiarity with broadcast‑over‑IP concepts and/or standards: SMPTE ST 2110, ST 2022‑6/7, JPEG XS, AES67, NMOS, and PTP (SMPTE 2059 / IEEE 1588)
• Systems fundamentals: Windows/Linux administration, virtualization (VMware/Hyper‑V), storage, and backup basics
• Comfortable in a 24/7 environment, including an on‑call rotation

Preferred Qualifications (Nice to Have)

• Hands‑on experience with broadcast automation, playout, or MCR ecosystems (vendor‑agnostic)
• Cloud connectivity experience (AWS/Azure networking, VPNs, Direct Connect/ExpressRoute concepts)
• Certifications: CCNA/CCNP, Juniper JNCIA/JNCIS, Arista ACE, CompTIA Network+/Security+
• Experience with SDN/automation: Ansible, Python, API integrations, and infrastructure as code
• Monitoring stacks: Prometheus/Grafana, Zabbix, PRTG, SolarWinds, ELK/Splunk

Technical Skills

• Switching/Routing: Cisco/Juniper/Arista; spine‑leaf or core/distribution/access models
• Protocols: VLAN, QinQ (if needed), IGMP Snooping/Querier, PIM‑SM, ECMP, BGP/OSPF (as applicable)
• Timing: PTP grandmasters/boundary clocks; path delay and holdover concepts.
• Media: ST 2110 flows, SDP, RTP/UDP, multicast design patterns, hitless switching (2022‑7)
• Tools: Wireshark, iPerf, ping/MTR, syslog, SNMP, packet brokers/taps

Success Metrics

• Reduced on‑air/network‑impacting incidents and faster MTTR through improved monitoring and runbooks
• Validated multicast/QoS design with sufficient headroom and stable PTP performance
• Documented, repeatable change process with lower regression rates.
• Regular failover tests with proven redundancy across network and media paths

Schedule / Working Conditions

• 24/7 environment; includes off‑hours maintenance windows and rotating on‑call
• Some lifting/cabling/rack work; data center and machine‑room presence required

Salary

$100,000 to 150,000