IT Systems Analyst Sr - Remote

Prime Therapeutics; Providence (RI); Remote; USD 81,000 - 138,000; Full time

Job summary

A healthcare solutions provider is seeking a Senior Application Support Analyst to manage application servers, collaborate on infrastructure solutions, and guide junior team members. The ideal candidate will have extensive experience in application support and IT service management. This remote position offers a competitive salary package ranging from $81,000 to $138,000 based on experience and skills.

Qualifications

• 5 years of experience with system requirements or supporting key business applications.
• Excellent written, technical, and verbal communication skills.
• Strong analytical and technical problem-solving skills.

Responsibilities

• Manage work direction and provide feedback to others within the team.
• Evaluate infrastructure platforms and recommend upgrades.
• Collaborate with vendors and IT teams for robust solutions.

Skills

Application support

Infrastructure management

Security implementation

IT service management

SQL Server

Analytical problem-solving

Education

Bachelor's degree in computer science or related area

Tools

AWS Cloud

SQL Server

Job description

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

IT Systems Analyst Sr - Remote

Job Description

We are seeking a highly skilled Senior Application Support Analyst. The ideal candidate must have extensive experience in application support, infrastructure management, security implementation, and IT service management. This role requires a proactive individual who can collaborate with vendors and internal teams to ensure robust solutions, while also providing strategic recommendations for infrastructure platforms.

The IT Systems Analyst Sr is responsible for utilizing various delivery methodologies employed by Prime and assist in the communications interface between IT and the business community in the investigation, identification, and documentation of business application requirements and technical solutions based on applicable technologies within Prime for either the enhancement of existing applications or to foster the development of new applications. This position is responsible for providing work direction and guidance to less senior members of the Systems Analyst IT team.

Responsibilities

• Manage work direction, lead and influence, mentor, and provide feedback to others within team
• Oversee execution of key strategic initiatives
• Create and conduct logical design based on architectural reviews
• Finalize and represent project work on behalf of Systems Analyst IT team for estimation process
• Manage, configure, and monitor application servers (e.g., Wildfly on Windows Server); troubleshoot performance issues and support user-facing applications.
• Understand and implement security protocols including certificate management, encryption, patching, and access controls in alignment with enterprise policies.
• Evaluate infrastructure platforms and recommend upgrades; support cloud migration efforts, particularly moving on-prem applications to AWS.
• Analyze application architecture and integrations; develop tools for seamless system interoperability.
• Operate within ITSM frameworks including incident, problem, change, and disaster recovery management.
• Collaborate effectively across vendors, IT teams, and business stakeholders; communicate clearly in both strategic planning and support scenarios.
• Demonstrate proficiency in SQL Server (including scripting and performance tuning), desktop troubleshooting, and cross-system communication.
• Other duties as assigned

Minimum Qualifications

• Bachelor's degree in computer science or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required
• 5 years of experience with system requirements and/or supporting key business applications
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Ability to manage work direction and lead, influence, mentor, and provide feedback to others within team
• Excellent written, technical, and verbal communication skills
• Capable and willing to receive work direction from direct and indirect leadership
• Strong analytical and technical problem-solving skills
• Ability to develop decision criteria and develop unbiased technology comparisons

Preferred Qualifications

• Experience in pharmacy operations or ability to quickly learn and adapt to the domain
• AWS Cloud
• SQL Server
• Experience working in environment with regulatory compliance requirements (HIPAA, PCI, etc.)
• Previous experience in PBM / health care industry
• Understanding of security implications of domain
• Desire to work in management and lead others

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.

Potential pay for this position ranges from $81,000.00 - $138,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [e-mail].