IT Systems Analyst and Network Administrator

Chestnut Health Systems Inc; Eugene (OR); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Join Chestnut Health Systems as an IT Systems Analyst and Network Administrator in Eugene, OR. You will manage and support IT systems, troubleshoot issues, and collaborate with teams in a hybrid work environment. This role is ideal for a tech-savvy professional passionate about problem-solving and customer service.

Benefits

Robust benefits

Diverse and inclusive workplace

Opportunities for professional growth

Qualifications

• 5+ years in IT support and administration in a mixed Mac/Microsoft setting.
• Proficient in Mac and Windows 10/11 systems.
• Exceptional customer service with patience and empathy.

Responsibilities

• Configure and deploy systems for team members.
• Troubleshoot hardware and software issues.
• Maintain system security, backups, and performance.

Skills

Problem-solving

Customer Service

Technical Troubleshooting

Education

Bachelor’s or associate degree in IT or Computer Science

Tools

Active Directory

SQL Server

IIS

Job description

Overview

Are you a tech expert who loves solving problems and helping others? Join Chestnut Health Systems as anIT Systems Analyst and Network Administratorin beautiful Eugene, OR.The Eugene Office is solely devoted to the research and training, under the name Lighthouse Institute. We have about 40 employees that work in the office, hybrid or remote.

We are looking for a tech-savvy professional to join our team in the Eugene Office! In this role, you’ll manage and support IT systems in a mixed Mac (25%) and Microsoft (75%) environment. You’ll troubleshoot issues, maintain secure and efficient systems, and collaborate with staff to meet technology needs. If you love problem-solving and delivering excellent customer service, this is the job for you!

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

**Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions.

Responsibilities

• Tech Setup: Configure and deploy computers, mobile devices, and software for team members.
• Troubleshooting: Solve hardware, software, and connectivity issues both in person and remotely.
• System Management: Maintain system security, backups, and performance.
• Network Support: Assist with networking and security projects as needed.
• Collaboration: Work with teams to understand their tech needs and find solutions.
• User Support: Train staff on applications and provide ongoing IT support.
• Maintenance: Manage inventory, organize equipment, and assist with shipping devices.
• Flexibility: Be available for after-hours and weekend support when needed

Qualifications

• Experience: 5+ years in IT support and administration in a mixed Mac/Microsoft setting.
• Education: Bachelor’s or associate degree in IT, Computer Science, or related field preferred (certifications and hands-on experience considered).
• Technical Skills:
  • Proficient in Mac and Windows 10/11 systems.
  • Knowledge of Active Directory, IIS, and SQL Server.
  • Skilled in troubleshooting hardware, software, and networking issues.
• Personal Skills:
  • Strong critical-thinking and problem-solving abilities.
  • Exceptional customer service with patience and empathy.
• Other Requirements:
  • Valid driver’s license and private car insurance.
  • Ability to lift up to 40 lbs for occasional projects.

Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

Chestnut offers a new salary structure and robust benefits!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between$85,488 - $94,987 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Check out our benefits here!