IT Systems Administrator: Secure Windows & CloudOps

Leo Facilities Maintenance; City of Pewaukee (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

Bevara is seeking an IT Systems Administrator to provide end-to-end IT support, manage infrastructure, and uphold cybersecurity best practices across multiple locations. The role reports to the Director of Operations and focuses on keeping networks, servers, and services available.

You will configure and maintain Windows workstations, servers, and mobile devices, administer Microsoft 365, AD, Exchange, and MDM, and help with onboarding, backups, and disaster recovery.

Qualifications

• 3+ years of experience in IT support or systems administration.
• Strong experience supporting Windows 11, Microsoft 365, and iPhone environments.

Responsibilities

• Provide first-line technical support for hardware, software, network, and mobile device issues affecting Windows PCs, iPhones, and other company technology.
• Configure, deploy, and maintain Windows workstations, iPhones, servers, printers, network equipment, and peripheral devices.
• Administer Microsoft 365, Active Directory, email systems, mobile device management (MDM), and user access across company platforms.
• Troubleshoot and resolve issues related to Microsoft 365 applications, Windows operating systems, networking, and endpoint devices.
• Support user onboarding and offboarding by provisioning and deprovisioning accounts, devices, email, and system access.
• Monitor, maintain, and optimize IT infrastructure, including network performance, servers, endpoint protection, and system availability.
• Implement and enforce cybersecurity best practices, including antivirus, firewalls, security policies, access controls, software updates, and patch management.
• Administer system backups, disaster recovery processes, and restore procedures to ensure business continuity.
• Maintain IT asset inventory, software licensing, technical documentation, and knowledge base articles.
• Coordinate with third-party vendors to support hardware, software, telecommunications, and network services.
• Assist with IT projects, technology deployments, system upgrades, and process improvements.
• Develop and maintain IT policies, procedures, and best practices to support compliance, security, and operational efficiency.

Skills

Windows 11 support

Microsoft 365 administration

Active Directory

Exchange

Mobile Device Management (MDM)

Networking basics

Cybersecurity principles

Troubleshooting

customer service

communication

time management

service desk tools

Education

CompTIA A+

CompTIA Network+

Microsoft 365 Fundamentals

Tools

MDM

Microsoft 365 Admin Center

Job description

Bevara is seeking an IT Systems Administrator to provide end-to-end IT support, manage infrastructure, and uphold cybersecurity best practices across multiple locations. The role reports to the Director of Operations and focuses on keeping networks, servers, and services available.

You will configure and maintain Windows workstations, servers, and mobile devices, administer Microsoft 365, AD, Exchange, and MDM, and help with onboarding, backups, and disaster recovery.