IT Systems Administrator (On Site, San Diego CA or Kennesaw, GA)

Lendsure Mortgage Corp; San Diego (CA); Hybrid; USD 65,000 - 89,000; Full time

Job summary

LendSure Mortgage Corp is seeking a Systems Administrator to work in our San Diego, CA office. The role covers the configuration, monitoring and ongoing operations of our IT infrastructure, spanning networks and server hardware, with coordination of third-party providers.

The successful candidate will manage Windows/Mac environments, Active Directory, DNS/DHCP, O365 and Exchange, and drive optimization projects while maintaining service levels for customers and staff.

Qualifications

• Bachelor's degree or 5 years of IT experience.
• Proven ability to troubleshoot complex problems.
• Self-starter with ability to triage issues.

Responsibilities

• Maintain existing customer IT infrastructure, log problems, troubleshoot systems and applications to resolution or escalation.
• Collaborate with stakeholders to translate requirements into technical specifications for infrastructure changes.
• Monitor infrastructure resources, notify stakeholders and plan IT optimizations.
• Follow policies and propose optimizations to improve customer service.
• Coordinate with third-party providers for service extensions and issue resolutions.
• Utilize knowledgebase and resources to resolve incidents effectively.

Skills

Troubleshooting

Self-starter

Communication

Team collaboration

Education

Bachelor's Degree

5 years relevant IT experience

Tools

Hyper-V

VMware

Citrix

Azure

Meraki firewall

SonicWall

Cisco firewall

Active Directory

DNS

DHCP

O365

Exchange 2007-2016

Job description

Annual Salary Range $65k - $89k plus Annual discretionary Bonus (100% on site, San Diego CA)

LendSure Mortgage Corp is seeking a Systems Administrator to work out of our San Diego, CA office. LendSure Mortgage Corp. is a fast-growing Wholesale Lender offering Non-QM loan solutions. LendSure helps mortgage originators grow their business by offering loan solutions to borrowers who do not fall into conforming guidelines. At LendSure Mortgage Corp., we have created an environment where high-energy professionals can learn, excel, grow and feel great about their contributions to our success. LendSure is committed to attracting and retaining top talent throughout the United States and offers competitive salary, benefits, and opportunities to grow within the company.

Title: Systems Administrator

The Systems Administrator reports to the Chief Information Officer and is responsible for the configuration, monitoring and ongoing operations of company's IT infrastructure encompassing local and wide area networks and server & networking hardware from the OS level upwards and downwards. The System Administrator is responsible for coordination with third-party providers regarding the extension of services and facilitates change and issue resolution with third parties.

Duties and Responsibilities:

• Maintain existing customer IT infrastructure, log problems, troubleshoot systems and business applications to resolution or escalation.


• Collaborate with stakeholders to understand requirements of new solutions and translate those into appropriate technical specifications for additions or changes to customer infrastructure and/or services provided by third parties.


• Monitor LendSure's infrastructure resources, notify stakeholders and plan for IT optimizations and future requirements.


• Follow corporate policies and procedures and improves effectiveness by contributing ideas and opportunities for optimization resulting in a positive impact to the customer.


• Responsible for special technical projects, IT rollouts for all end user and staff.


• Utilize knowledgebase, FAQ's, teammates, and all other available resources to aid in incident resolution in order to resolve customers' issues effectively and efficiently.


• Work with third party vendors to construct/obtain BIA for review by CIO, & Stakeholders.


• Identify and learn appropriate software and hardware used and supported by the organization.


• Perform post-resolution follow-ups to end user requests.


• Contribute to overall team effort in achievement of established SLAs.


• Consistently meet and exceed established benchmarks in performance set forth by management.

Qualifications:

• Bachelor's Degree or five (5) years relevant experience in the Information Technology field.


• Possess a proven ability to troubleshoot complex problems and provide solutions


• Self-starter and able to effectively triage issues to determine if escalation is required


• Preferred: Microsoft/Cisco/Network Certifications (MCSE, MCSA, CCNA, CNA, Net+, A+, etc.).


• Background in Virtualization technologies (Hyper-V, VMWare, Citrix, Azure)


• Preferred: Firewall Experience (Meraki, SonicWall, Cisco)


• Preferred: SAN, NAS, DAS Storage Technology


• Proficient in Windows, MAC environment, Experience with Windows Server 2008-2016


• Strong background in configuration and problem analysis of Microsoft products including Active Directory/DNS/DHCP, O365 and Microsoft Exchange 2007-2016


• Excellent oral and written communication skills and ability to effectively interact with team members, senior management, vendors, consultants, and internal/external customers.

About LendSure:

Since our founding, LendSure has achieved significant success, growing the organization from a concept to one with sales teams nation-wide and operational centers in California, Rhode Island, Utah, and Georgia. Our loan originations surpassed $100mm in our first 18 months.

LendSure's success is due to our innovation and a company culture based on service excellence, where employees are provided with the resources and support to help them grow and achieve greatness. LendSure is highly committed to attracting, developing, and retaining top talent throughout the United States.

Join the LendSure family and be SURE that we will deliver together, for our customers, clients, and most importantly, YOU!

For more information about LendSure Mortgage Corp., please visit our website at www.lendsure.com

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.