IT Systems Administrator, Manufacturing

SPACE EXPLORATION TECHNOLOGIES CORP; Brownsville (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

SpaceX is seeking an IT Systems Administrator to support networking, compute administration, and application support for rocket manufacturing facilities. You must handle life-safety and mission-critical systems with urgency and precision.

The role requires 3+ years in manufacturing IT, Linux or Windows server administration, and enterprise network experience, including AD, virtualization, and incident response. On-call and travel up to 20% are expected.

Qualifications

• High school diploma or equivalency
• 3+ years of IT systems administration in manufacturing/factory environments
• Hands-on experience with Linux or Windows server administration
• Hands-on experience with enterprise network administration and deployment
• Experience troubleshooting network connectivity to manufacturing equipment

Responsibilities

• Augment and deploy new IT infrastructure supporting mission-critical networks in rocket manufacturing factories
• Perform periodic systems upgrades and patches, sometimes on weekends and evenings
• Monitor IT services and respond to incidents to maintain performance
• Collaborate with cross-functional teams to identify and resolve deployment issues
• Author and maintain IT systems documentation from overview to procedures
• Leverage automation tools and contribute to IT systems engineering
• Ensure systems are compliant with ITAR, ISO, NIST standards

Skills

Linux

Windows Server

Enterprise network administration

Incident troubleshooting

Networking protocols

ITAR/NIST/ISO compliance

Documentation

Automation tools

Communication

Continuous improvement

Education

High school diploma or equivalent

Tools

SCCM

Active Directory

Virtualization

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

IT SYSTEMS ADMINISTRATOR, MANUFACTURING

SpaceX is looking for a highly skilled and knowledgeable IT Systems Administrator to support the networking, compute administration, and application support needs of our rocket manufacturing factories. This role will be pivotal to the enablement of sustained launch cadence, directly supporting our goals of making humanity a multiplanetary species. You must be comfortable working on life-safety and mission-critical systems with a sense of urgency appropriate to the responsibilities while maintaining attention to detail and operational excellence.

RESPONSIBILITIES:

• Augment and deploy new IT infrastructure, including networking, server, and desktop hardware directly supporting mission-critical networks in our rocket manufacturing factories.
• Perform periodic systems upgrades and patches in between critical operations, sometimes on weekends and evenings.
• Monitor IT services and respond aggressively to incidents to maintain systems performance.
• Collaborate with cross-functional teams to proactively identify and resolve potential technical issues with systems deployments.
• Author and maintain documentation for IT systems, from systems overview documents and design drawings to procedures.
• Leverage automation tools and contribute to IT systems engineering efforts.
• Ensure that systems are configured and maintained in compliance with industry and cybersecurity standards (e.g. ITAR, ISO, NIST).

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate.
• 3+ years of experience in IT systems administration in manufacturing/factory environments.
• Hands-on experience with Linux or Windows server administration.
• Hands-on experience with enterprise network administration and deployment.
• Experience troubleshooting network connectivity to manufacturing equipment.

PREFERRED SKILLS AND EXPERIENCE:

• Experience troubleshooting hardware issues and replacing hardware on rackmount servers.
• Working knowledge of network protocols (TCP/IP, DNS, DHCP, SNMP, NTP, PTP etc), firewalls administration and cybersecurity technologies.
• Familiarity with Active Directory and multi-platform authentication/identification environments.
• Experience with virtualization platforms and tools.
• Understanding of Layer 1 configuration best practices and multiplexing technologies.
• Working knowledge, including the ability to setup, configure, upgrade, manage, and troubleshoot, Windows-based systems and services (i.e. SCCM, Active Directory).
• Exposure to real-time systems and industrial telemetry networks.
• Experience with configuration management, provisioning, infrastructure as code, and other DevOps concepts and tools.
• Excellent communications skills with the ability to communicate with internal/external customers, vendors, management etc. in both formal and informal situations.
• Confidence to challenge the status quo and drive continuous improvement of manufacturing IT systems, networks, and processes.

ADDITIONAL REQUIREMENTS:

• Willingness to participate in an after-hours on-call rotation and work extended hours or weekends as necessary.
• Willingness to travel (up to 20%, including flying to other sites worldwide) and potential time at sea supporting marine systems.
• Ability to lift 30 lbs.
• Ability to work at heights.
• Ability to drive (active valid driver's license).
• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmp Reaction Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in SpaceX’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the