IT Systems Administrator I

State of Vermont; Montpelier, Jacksonville (VT, FL); Hybrid; USD 50,000 - 80,000; Full time

Job summary

Join an innovative agency dedicated to enhancing government services through technology. As an IT Systems Administrator, you'll play a crucial role in modernizing IT infrastructure, ensuring security, and improving user experiences for the citizens of Vermont. This position offers a dynamic work environment that supports both on-site and hybrid work options, allowing you to contribute to meaningful projects that enhance public service delivery. If you're passionate about technology and eager to make a difference, this is the perfect opportunity for you.

Benefits

80% State paid medical premium

Dental plan at no cost

11 paid holidays

Generous leave plan

Tuition Reimbursement

Flexible spending accounts

Incentive-based Wellness Program

Qualifications

• Experience in server management and maintenance.
• Strong knowledge of IAM systems and security best practices.

Responsibilities

• Perform regular patch management and oversee server administration.
• Manage IAM systems and collaborate with cross-functional teams.

Skills

Server Administration

Patch Management

Identity and Access Management (IAM)

Problem-Solving Skills

Systems Architecture

Education

Associate's degree in Computer Science

2+ years in Computer/Network Support

Tools

Backup Procedures

Disaster Recovery Planning

Job description

Overview

The Agency of Digital Services (ADS) is the central IT organization for the State of Vermont, responsible for providing innovative and reliable technology solutions to support the delivery of government services. We are committed to leveraging technology to enhance efficiency, transparency, and accessibility for Vermonters. The ADS for ARE team supports multiple Agencies and Departments including Administration, Commerce and Community Development, Financial Regulations and Liquor and Lottery. We are looking for the right individual to contribute to our team in an IT Systems Administrator role.

In this position you will be at the forefront of IT modernization efforts, enhancing the Vermonter experience while ensuring the reliability and security of our IT infrastructure. Your focus will include patch management, server administration, and Identity and Access Management (IAM), among other critical responsibilities.

Candidates Should have:

• Familiarity with systems architecture, server administration and security best practices.


• Experience in systems administration, including server management and maintenance.


• Strong knowledge of patch management practices and tools.


• Familiarity with Identity and Access Management (IAM) systems.


• Ability to work effectively with cross-functional teams to achieve organizational goals.


• Strong problem-solving skills and the ability to identify and mitigate system vulnerabilities.


• Familiarity with backup procedures, disaster recovery planning and testing a plus.

Responsibilities:

• Perform regular patch management to ensure systems are up-to-date and secure.


• Oversee server administration, ensuring reliable performance and optimal uptime across the infrastructure.


• Manage and maintain Identity and Access Management (IAM) systems to enhance security and streamline useraccess.


• Collaborate with teams across the Agency of Digital Services to modernize IT systems and enhance functionality.


• Support IT initiatives that prioritize the Vermonter experience, ensuring technology solutions meet the needs of end-users.


• Monitor system performance, identify vulnerabilities, and implement corrective measures promptly.


• Contribute to the development and execution of IT strategies aligned with the ADS mission of modernization andinnovation.


• Develop and maintain standard operating procedures to ensure consistency and compliance across systems.

The ability to work as part of a team, communicate professionally and collaborate with coworkers is indispensable. An ideal candidate will have good communication and analytical skills, be a creative thinker, and be able to work collaboratively on projects or independently as needed. It will be expected that the applicant will have the ability to resolve issues in a timely manner, prioritize work effectively and thrive in a fast-paced environment.

The Agency of Digital Services supports a hybrid work environment. While regular (weekly) on site work should be expected, a mixed telework/onsite schedule is encouraged. This position may require some on call or after-hours work and is based in Montpelier, Vermont.

A fingerprint-supported background check may be required based on the assigned job duties and location.

Who May Apply

This position, IT Systems Administrator I (Job Requisition #52684), is open to all State employees and external applicants.

Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.

Level I: 52684

Level II: 52714

Level III: 52715

If you would like more information about this position, please contact [e-mail].

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

Environmental Factors

Work is performed in a standard office setting, but some travel may be required for which private means of transportation should be available. Some maintenance work on assigned equipment may be necessary and some work outside of regular work schedule may be required.

Minimum Qualifications

Associate's degree in computer science or college-level coursework that includes 15 computer science credits;

OR

Two (2) or more years of experience in computer or network support, programming or analysis, or database administration.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families


• Work/Life balance: 11 paid holidays each year and a generous leave plan


• State Paid Family and Medical Leave Insurance (FMLI)


• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan


• Tuition Reimbursement


• Flexible spending healthcare and childcare reimbursement accounts


• Low cost group life insurance


• Incentive-based Wellness Program


• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.