IT Systems Administrator

Hchdst; Town of Texas, Northern (WI, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

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Job summary

Hemphill County Hospital District (HCHD) is seeking an IT Systems Administrator (Level 2) to provide onsite and operational support for our hospital technology environment.

The role emphasizes reliability, security, and efficiency of IT systems supporting staff and patient care, plus participation in projects, scripting, and on-call rotations.

Qualifications

• Minimum two years in IT leadership or systems administration.
• Strong networking, system admin, and cybersecurity knowledge.
• Experience with Office 365 administration and AD/Intune preferred.

Responsibilities

• Provide Level 2 IT support onsite for hospital staff.
• Maintain and troubleshoot hospital IT infrastructure and security.
• Develop scripts to automate routine admin tasks.
• Participate in projects, upgrades, migrations, and on-call rotations.
• Ensure HIPAA/GDPR compliance and incident response.

Skills

Problem solving

Communication

English proficiency

Self supervision

Multitasking

Education

High School or equivalent

Associate degree in IT/CS

Bachelor’s degree in IT/related field

Tools

Office 365

AD/Intune

SentinelOne

Meraki Networking

N-Central

Mitel VoIP

Consensus Cloud Fax

Job description

## DescriptionThe IT Systems Administrator (Level 2) at Hemphill County Hospital District (HCHD) is responsible for providing onsite, Systems Administrator, and operational support for the hospital’s technology environment. This role requires a self-starter capable of working independently, ensuring the reliability, security, and efficiency of IT systems that support staff and patient care. The IT Systems Administrator will maintain IT infrastructure, assist in IT projects, and participate in the on-call rotation.IT Strategy and Planning• Participate in IT projects, system upgrades, migrations, and new technology implementations, demonstrating initiative and problem-solving skills.• Support the IT team in evaluating emerging technologies and recommending solutions that improve operational efficiency and patient care.Infrastructure Management• Maintain and troubleshoot hospital IT infrastructure, including networks, servers, storage, and cloud services.• Apply CCNA-level networking knowledge to troubleshoot connectivity, routing, switching, and other network-related issues.• Ensure the availability, scalability, and reliability of IT systems to support uninterrupted hospital operations.Security and Compliance• Implement and maintain IT security measures, including antivirus and endpoint protection (Sentinel One), to protect against cyber threats.• Monitor systems for security incidents and respond promptly to alerts, escalating as needed.• Ensure compliance with HIPAA, GDPR, and other applicable regulations for the protection of patient and organizational data.User Support• Provide Level 2 IT support onsite for hospital staff.• Troubleshoot and resolve hardware, software, and application issues for desktops, laptops, and peripherals.• Configure, maintain, and optimize desktops, laptops, and other endpoints.• Educate staff on IT best practices and workflow optimizations.Software and Hardware Maintenance• Manage software licenses, updates, and patches to ensure systems remain secure and up-to-date.• Procure and maintain hardware and peripherals to support hospital staff in their daily tasks.• Develop and maintain scripts in Bash, PowerShell, or Python to automate administrative tasks and support system monitoring.## Qualifications**Education**Minimum - High School Diploma or Equivalent Associate Degree in Information Technology, Computer Science or related field.Preferred - Bachelor’s degree (B.A.) from four-year college or university in related field.**Work Experience**Minimum - Minimum two years experience in IT leadership and systems administration roles and/or training; or equivalent combination of education and experience Strong knowledge of networking, system administration, and cybersecurity principles.Preferred - Office 365 Administration – user accounts, groups, mailboxes, security settings, and ongoing system management. • Consensus Cloud Fax • Mitel VoIP • Active Directory Services • Intune (experience preferred) • N-Central (RMM / patch management) • Sentinel One (antivirus) • Meraki Networking**Licenses & Certifications**Minimum - CPR certificationPreferred - Relevant certifications (e.g., CompTIA Security+, CISSP, CCNA, ITIL) may be required or beneficial**Required Skills, Knowledge, and Abilities**1. Excellent problem-solving and communication skills.2. Demonstrated computerskills appropriate for the position3. Ability to work with minimalsupervision4. Demonstrated criticalthinking, ability to analyze complex situations, and ability to apply policy5. Ability to maintain accurate records6. Excellent organizational and interpersonal communication skills7. Demonstrated ability to manage multiple priorities8. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations9. Ability to write reports, business correspondence, and procedure manuals10. Ability to communicate information effectively and to respond adequately to questions from groups of managers, clients, customers, vendors, and physicians Other Requirements:11. Must convey a professional demeanor12. Must be able to act calmly and efficiently in a busy or stressful situation13. Ability to communicate effectively in the English language in person, by phone, and in writing14. Adheres to all policies and procedures, including standards for safety, attendance, punctuality, and personal appearance15. Must be able to establish and maintain positive working relationships with managers and peers