IT Systems Administrator

Little Creek Casino Resort; Shelton (WA); On-site; USD 70,000 - 110,000; Full time

Job summary

Little Creek Casino Resort seeks an IT Systems Administrator to maintain a reliable and secure data communications network across the property. The role oversees Windows servers, Active Directory, DHCP/DNS, Exchange, Office 365, and antivirus solutions.

The position requires five or more years in IT operations, hands-on experience with VoIP, POS systems, and player tracking software. Maintain backups, VPN access, and security policies to support gaming operations.

Qualifications

• Bachelor degree in Information Technology or Computer Science.
• Five or more years of experience in computer operations.
• Advanced experience with Windows Server, Active Directory, DNS, DHCP, Exchange Server, Office 365 and security tools.
• Experience with VoIP, POS systems, player tracking and network security.

Responsibilities

• Maintain a reliable, secure data communications network.
• Install, configure, maintain, and troubleshoot desktop and server systems.
• Manage Active Directory users and groups; implement group policies.
• Maintain Windows workstations across locations and monitor security logs.
• Oversee backups, VPN access, and network devices; handle AV and software updates.

Skills

Desktop/Server Management

Network troubleshooting

Security awareness

Customer service

Education

Bachelor Degree in Information Technology or Computer Science

Tools

Windows Server

Active Directory

DNS

DHCP

Exchange Server

Office 365

Anti-Virus Solutions

VoIP

POS solutions

Player Tracking Systems

Routing and Switching

Network Security

MCSA Server

Job description

Description

The IT Systems Administrator is responsible for maintaining a reliable, secure and efficient data communications network.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Expert in Desktop/Server Management: Install, Configure, Maintain, and Troubleshoot
• Microsoft Server
• Desktop computers
• Print server & local printers
• Scanners, copiers, and other peripherals as needed
• Design, develop, implement and coordinate systems policies and procedures
• Identify problematic areas and implement strategic solutions
• Maintain Windows workstations at all locations
• Update software as necessary, i.e. Antivirus, MS Office, Adobe
• Monitor the Helpdesk and assisting users with any issues that placed on the Helpdesk
• Expert in Systems Management: Maintain Systems, Security Access and Account Management, Troubleshoot & Implement
• Microsoft Active Directory - for user and group security and authentication
• Group polices
• Third party application security
• DHCP, DNS, VPN Devices
• Anit-Virus
• Wireless Network, WAN, and LAN Equipment
• Occasional Wiring
• Ensure security of data, network access and back-up systems
• Determine methods for upgrading company networks software programs as needed
• Monitor and maintain all system logs for performance, security, and troubleshooting to include but not limited to: operating systems, backups, client-server applications, and other software or hardware as needed.
• Manage email accounts and distribution lists for Traditions Spirits (Hosted by 3rd Party)
• Submit users for VPN and network access
• Troubleshoot internal and external network issues
• Expert in Applications & Consumer Tech: Order, Configure, Maintain, & Inventory all IT Equipment
• Assets Tracking
• Cell-phones
• AV (TV, Radio)
• Manage Office Phone System
• Maintain Digital Signage to ensure they are connected seven days a week.
• Industry Specific Tasks
• POS Systems upkeep
• Accounting Applications
• IGT Applications
• Compliance and Regulatory Reporting Applications

ADDITIONAL DUTIES

• Responsible for establishing and ensuring a professional and cordial rapport with staff, tribe, vendors and partners.
• Recommend upgrades and acquires competitive quotes.
• Make recommendations and implement new technologies to streamline operations with the use of technology
• May be required to take on responsibilities of Director of Information Technology in his/her absence.
• Contact vendors for warranty repair of parts
• Work with vendors inside the casino to ensure all interconnected systems are functioning
• Assist in the setup of new properties, i.e. computers, credit card machines, monitors
• Develop innovative troubleshooting methods that reduce down time and lower repair costs
• Act in alignment with user needs and systems functionality to contribute the organizations policy
• Cross-train and provide knowledge exchange to educate team members in technical operational roles including IT Technician’s and Network Administrators in support of team
• Responsible for knowing all events in the property.
• Attend all mandatory meetings and training.
• Maintain confidentiality.
• Display sensitivity to Native American Culture.
• Operate within the parameters of the Little Creek Human Resource Policies, Departmental Policies and all other applicable regulations.

S.I.G.E. TRIBAL - STATE COMPACT & ACCOUNTING & INTERNAL CONTROL

DUTIES AND RESPONSIBILITIES:

SUPERVISORY RESPONSIBILITIES

In the absence of management can directly supervise employees in communications. Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.

Requirements

Education and/or Experience:

• Bachelor Degree in Information Technology or Computer Science
• Five or more years of experience in computer operations
• OR equivalent combination of education and experience
• Advanced Experience with the following:
• Windows Server
• Activity Directory, DNS, DHCP, Exchange Server, Office 365, Anti-Virus Solutions
• VoIP phone systems,
• POS solutions,
• Player Tracking Systems,
• Routing and Switching, and
• Network Security
• An advanced understanding in Hardware and Ethernet Standards, required.
• MCSA Server and Windows 10, preferred

Certificates, Licenses, Registrations:

• Class III Gaming License issued from the Squaxin Island Gaming Commission
• Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurance
• Must be at least 21 years of age