IT Systems Administrator

TPI Global (formerly Tech Providers, Inc.); San Francisco (CA); Remote; USD 80,000 - 120,000; Full time

Job summary

A technology services provider is seeking an IT Systems Administrator to join their IT Operations team. The role focuses on optimizing collaboration tools and ensuring security compliance. Candidates should have over 3 years of experience in IT Systems Administration, with hands-on experience in Okta and SaaS applications management. This is a remote, contract-to-hire position, ideal for individuals passionate about automation and continuous learning.

Qualifications

• 3+ years of experience in IT Systems Administration or related roles.
• Hands-on experience with Okta (implementation and administration).
• Strong background in managing modern SaaS applications.

Responsibilities

• Collaborate with cross-functional teams to troubleshoot issues.
• Administer and manage SaaS applications, ensuring smooth implementation.
• Identify manual workflows and introduce automation solutions.

Skills

IT Systems Administration

SaaS applications management

Automation using APIs

Communication skills

Understanding of security compliance

Tools

Okta

iPaaS solutions

Job description

Job Title : IT Systems Administrator

Location : Remote

Employment Type : Contract-to-Hire (through end of 2026, with potential for extension or conversion to FTE)

About the Role

Seeking an IT Systems Administrator to join the IT Operations team. In this role, you will help deliver seamless, secure, and high-impact technology experiences for a global workforce.

You’ll be responsible for managing and optimizing collaboration and productivity applications, ensuring efficient and reliable teamwork across platforms.

The ideal candidate thrives in automation, integrations, and scalable IT solutions, with a strong focus on security and compliance.

Key Responsibilities

• Collaborate with cross-functional teams to troubleshoot and resolve issues related to collaboration applications and integrations.
• Scale the IT environment by configuring and optimizing enterprise-wide collaboration tools.
• Administer and manage SaaS applications, ensuring smooth implementation and adoption.
• Identify manual workflows and introduce automation solutions using APIs and iPaaS platforms.
• Partner with Security Engineering to maintain a secure, compliant environment.
• Develop and maintain clear technical documentation, including configurations and best practices.
• Support eDiscovery, compliance, and audit initiatives.
• Act as an escalation point for technical issues, providing guidance to IT teams and business units.
• Partner with Business Systems Analysts to scope and support new application implementations and system transitions.

Required Qualifications

• 3+ years of experience in IT Systems Administration or related roles.
• Hands-on experience with Okta (implementation and administration).
• Strong background in managing modern SaaS applications.
• Experience with system integrations in complex environments.
• Proficiency in automation using APIs and / or iPaaS solutions.
• Collaboration experience with security-focused IT environments.
• Strong communication skills (verbal & written).
• Growth mindset with passion for continuous learning.