IT Systems Administrator

Blackwave Texas Inc.; San Antonio (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Blackwave Texas Inc. seeks an IT Systems Administrator to own onsite IT support and lifecycle management for a US tenant in Port San Antonio. You will implement and secure networks, manage Microsoft 365, Entra ID and Intune, and maintain ITAR/NIST aligned controls across Windows and Mac endpoints.

Collaboration with our Germany team is required. The role requires strong scripting with PowerShell and experience with MSP operations, firewall/VLAN/VPN management, and patch/backups governance in a

Qualifications

• Experience in IT systems administration, MSP engineering, manufacturing or defense IT.
• Experience working with or managing a managed service provider.
• Willingness to complete a background check and, if required, a security clearance.
• English is required (fluent).

Responsibilities

• Own onsite IT support and the full user lifecycle within the first 90 days.
• Reduce the MSP to an escalation role within 6 months with runbooks and documentation.
• Maintain ITAR and TCP controls with access, logging and evidence within 6 months.
• Deliver defined SLAs, patch compliance above 95%, backups and incident playbook within 12 months.
• Prepare site and shop floor IT for production ramp by Q4 2027.

Skills

MS 365 Administration

Entra ID

Intune

Networking

Windows endpoint support

Mac endpoint support

PowerShell scripting

ITAR/NIST 800-171 controls

Security incident response

Tools

PowerShell

Job description

About Blackwave

Blackwave designs, manufactures and ships flight-qualified, commercial off-the-shelf composite overwrapped pressure vessels (COPVs) for launch vehicles and satellites. Founded in 2016 and headquartered in Munich, Germany, the company delivers COPVs from a standardized portfolio with flight heritage. The approach reduces lead time from months to days while ensuring that each tank is qualified and flight-ready. Blackwave's mission is to end COPV failure in spaceflight. The company employs more than 150 people across manufacturing facilities in Germany and Texas.

More information at Blackwave.com and the procurement platform COPV.com.

Expected Outcomes

A successful IT Systems Administrator will:

• Own onsite support and the full user lifecycle within the first 90 days
• Reduce the MSP to an escalation role within 6 months, with runbooks, assets and documentation owned internally
• Have ITAR and Technology Control Plan (TCP) controls live within 6 months, covering access, segmentation, logging and evidence
• Deliver defined SLAs, patch compliance above 95%, tested backups and an incident response playbook within 12 months
• Have site and shop floor IT ready for production ramp up by Q4 2027

Key Responsibilities

• Serve as the onsite owner of IT support, taking tickets from intake through resolution
• Administer Microsoft 365, Entra ID and Intune for a dedicated US tenant
• Design, operate and secure the site network, including firewall, VLANs, WiFi and VPN
• Deploy, manage and support Windows and Mac endpoints and hardware
• Implement and maintain ITAR and NIST 800-171 aligned controls and keep audit evidence current
• Manage the MSP relationship, hold the provider to agreed SLAs and transfer ownership in house
• Write runbooks, standardize configurations and automate recurring work with PowerShell
• Plan IT for the site buildout and shop floor, including future OT environments
• Coordinate asynchronously with the Digital Infrastructure team in Germany

Competencies

Technical Know-How

• Microsoft 365, Entra ID and Intune administration (required); GCC High experience (nice to have)
• Networking: firewalls, VLANs, WiFi and VPN (required)
• Windows and Mac endpoint and hardware support (required)
• PowerShell scripting and automation (required)
• Hands on implementation of ITAR, NIST 800-171 or CMMC controls (strongly preferred)
• AWS GovCloud or OT environments (nice to have)

Professional and Personal Skills

• Takes full ownership of tickets and sees issues through to resolution
• Builder mindset: documents, standardizes and automates
• Disciplined about compliance, controls and evidence
• Hands on and low ego, equally comfortable at the desk and on the shop floor
• Holds vendors and the MSP accountable for results
• Communicates clearly and works well asynchronously with a team in Germany

Required Qualifications

Education and Experience

• Experience in IT systems administration, MSP engineering, manufacturing or defense IT, or military IT
• Experience working with or managing a managed service provider
• Willingness to complete a background check and, if required, a security clearance

Preferred Qualifications

• Prior experience as the sole or first IT person at a site or company
• Background in NewSpace, aerospace, defense or advanced manufacturing

Language Skills

• English is required (fluent)

Work Model

• On-site presence is required
• Our facility is located in the Port San Antonio aerospace hub

Equal Opportunity Employer

Blackwave Texas Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected characteristics under applicable law.

ITAR Requirement

This position requires eligibility under U.S. export regulations (ITAR). Candidates must be a U.S. citizen, U.S. permanent resident, or otherwise authorized to access export-controlled information.

For this U.S.-based role, your application may be managed by our global People Team in Germany.