IT Systems Administrator

Custom Alarm/CCi; Rochester (MN); In loco; USD 72.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexibility

Vacation/Sick Pay

Holiday Pay + 2 Floater Holidays

Volunteer Time Off (VTO)

$200 Annual Wellness Benefit

Employee Discount

Profit Sharing

Adjustable Stand-Up Desk

Dress for Your Day/Business Casual

Company Paid Social Events

Descrizione del lavoro

Custom Alarm is seeking an IT Systems Administrator in Rochester, MN to maintain and support our technology, including Microsoft 365 and SharePoint. You will manage onboarding/offboarding, licensing, and security while collaborating across teams to ensure reliable systems and data reporting.

The role emphasizes governance, automation opportunities, and vendor coordination in a on-site setting, with a 70-employee company and a competitive compensation package.

Competenze

• High school diploma or equivalent.
• 2-year Associate’s Degree or equivalent.
• Three to five years’ experience in computer network maintenance.
• CompTIA A+ Technician certification.
• Microsoft 365 proficiency.

Mansioni

• Maintain and support company technology, including computers, networks, phones, printers, and communication systems.
• Administer Microsoft 365 applications, security, permissions, and licensing; oversee SharePoint strategy and governance.
• Support business systems, data transfers, and software implementations; maintain SQL-based reports.
• Manage budgets, licenses, and hardware lifecycle planning; document systems and roadmaps.
• Identify opportunities for AI and automation; monitor privacy and security risks.

Conoscenze

Troubleshooting

Analytical skills

Communication skills

Adaptability

Security awareness

Formazione

High school diploma or equivalent

2-year Associate’s Degree

CompTIA A+ Technician

Microsoft 365

Strumenti

Microsoft 365

SharePoint

SQL tools

Descrizione del lavoro

Why work for Custom Alarm?

Bring structure, reliability, and forward thinking together at the heart of our technology operations. As IT Systems Administrator, you’ll play a critical role in keeping our systems, tools, and processes running smoothly, supporting the teams who rely on them every day. We’re looking for a detail-oriented, service-driven professional who enjoys problem-solving and takes pride in keeping systems running smoothly. We offer a supportive, inclusive workplace where continuous improvement guides how we work. If you enjoy organized environments, supporting others through technology, and contributing to operational success, we’d love to hear from you.

A Day in the Life at Custom Alarm

Reports to: Vice President of Support Services

Hours: 7:00am – 5:00pm (can fluctuate as a salary position)

Location: Rochester, Minnesota (on-site position)

Company Size: 70 employees

Pay: $72,000 - $85,000 per year (starting wage is determined based on a number of considerations including education, certifications, related experience, etc.)

The Main Responsibilities

Technology Infrastructure & User Support

• Maintain and support company technology, including computers, networks, phones, printers, and communication systems.
• Coordinate hardware and software installation, upgrades, maintenance, and troubleshooting with vendors.
• Manage employee technology onboarding and offboarding, including equipment, licenses, and account access.

Microsoft 365 & SharePoint

• Administer Microsoft 365 applications, security, permissions, and licensing.
• Lead and oversee SharePoint strategy, administration, governance, content management, and continuous improvement.
• Develop user training and resources for Microsoft 365 tools, including Teams, OneDrive, and SharePoint.

Business Systems & Reporting

• Support business systems, integrations, data transfers, and software implementations.
• Maintain reporting tools and SQL-based reports to improve operational visibility.
• Manage technology budgets, vendor relationships, licenses, and hardware lifecycle planning.
• Document systems, processes, and technology roadmaps to support efficiency and scalability.

AI & Automation

• Administer approved AI and automation tools while ensuring secure and compliant use.
• Identify opportunities to improve efficiency through AI and process automation.
• Monitor and mitigate risks related to privacy, security, and data governance.

Cybersecurity & Vendor Management

• Coordinate cybersecurity awareness training, phishing simulations, and compliance tracking.
• Serve as the primary contact for managed IT providers and technology vendors.
• Promote security best practices and elevate technology risks or incidents as needed.

This description should not be construed to contain every function that may be required to be performed by an associate in this position. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

***Full job description provided during interview process

Requirements

What We Look For in a Candidate

Custom Alarm Core Values

• Do The Right Thing
• Positive Attitude
• Teamwork
• Lifetime Learner
• Customer Service

Education and Experience

• High school diploma or equivalent.
• 2-year Associate’s Degree
• Three to five years’ experience in computer network maintenance.
• CompTIA A+ Technician
• Microsoft 365

Beneficial Certifications

• Network+
• Certified Information Systems Security Professional (CISSP)
• Microsoft Certified Systems Engineer (MCSE)

Additional Skills and Abilities

• Microsoft 365 administration.
• Knowledge of SQL, reporting, cybersecurity, and automation tools.
• Strong troubleshooting, analytical, and organizational skills.
• Ability to learn new technologies and support system integrations.
• Excellent communication, training, and customer service skills.
• Self-motivated with strong prioritization and confidentiality skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Extensive use of a computer screen and keyboard is necessary. Simultaneous movement of hands, wrists and fingers is an important element. Occasional lifting and carrying may be necessary; weights of objects rarely exceed 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions

A majority of the workday is spent in a comfortable office environment with modern office equipment. Occasional after hours work may be necessary.

Other Requirements

Regular and reliable attendance is required. A person in this position must have a valid driver’s license. Due to the security nature of our business, an offer of employment is contingent upon successful completion of a background check and drug test.

SUMMARY:

For the 10th consecutive year, Custom Alarm is proud to be recognized as one of the "Best Places to Work in Southeast MN," an honor we deeply value and strive to earn each year.

At Custom Alarm, we know that taking care of our team is the first step in taking great care of our customers. That’s why we offer a comprehensive and inclusive benefits package designed to support your well-being and recognize your hard work. In addition to a competitive salary, we provide medical, dental, and life insurance, a matching 401(k), and a range of additional perks to show our appreciation including:

• Flexibility
• Vacation/Sick Pay
• Holiday Pay + 2 Floater Holidays
• Volunteer Time Off (VTO)
• $200 Annual Wellness Benefit
• Employee Discount
• Profit Sharing
• Adjustable Stand-Up Desk
• Dress for Your Day/Business Casual
• Company Paid Social Events

What to Expect Next

Our employees enjoy the family-friendly, positive culture at Custom Alarm. We believe in doing the right thing, fostering a lifelong learning environment and delivering top-notch customer service while making sure we enjoy the process along the way.