IT Systems Administrator

United States Courts; Nashville (TN); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid vacation

Health benefits

Federal retirement system

Job summary

United States Courts is seeking a full‑time Shared Services Information Technology Systems Administrator in Nashville, TN. The role oversees the Court’s IT systems, CM/ECF operations, security, backups, and remote device management.

Strong documentation and cross‑functional communication are essential. The position reports to the Director of IT and requires the ability to work non‑business hours and occasional travel.

Qualifications

• Bachelor’s degree or equivalent work experience in IT.
• Experience managing automated systems in a mid‑sized org.
• Ability to prioritize tasks and communicate with diverse users.
• Detail oriented with strong organizational/time management skills.
• Experience with IT security and Microsoft Windows ecosystem.

Responsibilities

• Advises on IT needs and future requirements.
• Supports CM/ECF operations and upgrades.
• Maintains daily IT operations including security, backups, and monitoring.
• Plans and acquires systems for the court.
• Develops local applications and documents procedures.
• Manages remote/mobile devices and office equipment.
• Troubleshoots issues and performs root-cause analysis.
• Creates user and system documentation.

Skills

IT administration

Security

Windows Server

Active Directory

Documentation

CM/ECF admin

Education

Bachelor's degree

High school diploma with experience

Tools

CM/ECF

Dell KACE

Nessus

Office 365

SharePoint

Biamp Tesira

Job description

Court Name/Organization Tennessee Middle Probation and Pretrial Services

Overview of the Position The U.S. District Court and Probation and Pretrial Services Office for the Middle District of Tennessee is seeking qualified applicants for a full-time Shared Services Information Technology Systems Administrator. The IT Systems Administrator performs first-line work related to the introduction, application, coordination, integration and operation of the Court’s IT systems. The IT Systems Administrator position reports directly to the Director of IT.

Summary of representative duties and responsibilities:

• Advises in all areas of IT needs, objectives and capabilities, including anticipation of future requirements and problems.
• Provide operational support of CM\ECF as well as perform necessary maintenance and upgrades to the application.
• Provide day-to-day operation and support of the court’s systems and network, including security, connectivity, helpdesk operations, patch management, server maintenance, deployments, backups, and monitoring.
• Participate in the planning for and the acquisition of specific systems for the court.
• Develop, maintain, and enhance local systems and applications and implement adaptions to national systems.
• Manage remote and mobile devices, as well as maintain oversight of the court’s automation equipment and property inventory. Ensure an effective cyclical maintenance program.
• Troubleshoot and resolve systems and network-related issues. Identify and analyze root causes and take corrective action.
• Create and maintain documentation and forms that are well designed and easy to understand.
• Work with the Sixth Circuit IT Security team to implement IT security protocols for our local court.
• Perform helpdesk related duties and provide on-call support.
• Non-business hour work and occasional travel required as needed.
• Perform other duties as assigned.

Qualifications

Required:

• Bachelor’s degree. Degree requirement may be waived in consideration of a candidate with a high school diploma and substantial work experience and training.
• Must have experience dealing with a diverse group of people in a work relationship, possess the ability to exercise mature judgment, and have demonstrated ability to manage automated systems in a medium‑sized organization.
• Must have the ability to prioritize multiple tasks, the ability to communicate effectively orally and in writing to a variety of end users, and the ability to create and maintain system and user documentation as necessary.
• In addition, the candidate must be detail oriented and have excellent organizational and time management skills.
• The position requires experience with IT Security and in-depth knowledge in Microsoft Windows desktop operating system, Microsoft Windows Active Directory, Microsoft Group Policy and Microsoft Windows Server.

Preferred:

• A bachelor’s degree or higher from an accredited institution in an IT or IT‑related major.
• Previous and current Federal Court IT experience.
• CM\ECF administration.
• Artificial Intelligence experience.
• Two or more years of professional IT experience.
• Two years or more of demonstrated helpdesk experience.
• Experience with current Federal courtroom technology.
• Understanding of incident response, including the ability to implement a plan and procedures.
• Exceptional interpersonal communications, including the ability to use tact and diplomacy in dealing effectively with all levels of management, staff, and judicial officers.
• Skilled in project management, organizing information, managing time and multiple work assignments effectively, including prioritizing and meeting tight deadlines.
• Understanding of applicable programming languages, such as Python, Java, PHP, and SQL.
• Knowledge of and experience with the following hardware and software platforms:
  • Log Management (Splunk)
  • Patch Management and inventory (Dell KACE/Admin Arsenal PDQ)
  • Vulnerability Scanning (Nessus)
  • Microsoft O365, including Outlook, SharePoint and Office
  • Symantec Enterprise Protection
  • Forcepoint Websense
  • Cisco VoIP
  • HP and Cisco switching
  • UBNT Unifi
  • Biamp Tesira

Employment will be considered provisional pending successful completion of a background investigation, credit check, and a favorable suitability determination.

Employee Benefits

The Judiciary offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees’ Retirement System.

Conditions of Employment:

• Applicants must be a U.S. Citizen or eligible to work in the United States. Appointment is contingent upon providing proof of U.S. citizenship or proof of authorization to work in the United States as required by the Immigration Reform and Control Act of 1986. Applicants may be asked to participate in proficiency tests.
• Verification of employment, education and reference checks will occur before any offer of employment.
• Employees of the U.S. Courts serve under “Excepted Appointments” (not civil service) and are considered “at will” employees. As such, employment can be terminated at any time. Furthermore, Federal Civil Service classifications do not apply.
• This position is subject to mandatory participation in electronic funds transfer (EFT) for payment of net pay (i.e., Direct Deposit). (Limited exceptions are available upon request.)
• False statements or omissions of information on any application materials or the inability to meet conditions of employment may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.

The federal Judiciary is an Equal Employment Opportunity employer.