IT Systems Administrator

MPI Products LLC; Knox (IN); On-site; USD 88,000 - 92,000; Full time

Job summary

MPI Products LLC in Knox, Indiana is seeking an IT Systems Administrator to keep our manufacturing operations connected, secure, and running efficiently on first shift.

This hands-on role involves supporting Windows workstations and servers, managing Active Directory and Microsoft 365, and partnering with plant leadership to ensure uptime and data integrity across production terminals and shop-floor systems.

Qualifications

• Hands-on IT support and systems administration experience.
• Experience with Windows, Microsoft 365, AD, networking and troubleshooting.
• Manufacturing environment experience preferred.
• Ability to communicate technical information clearly to diverse audiences.

Responsibilities

• Provide hands-on IT support for employees, devices, and production terminals.
• Troubleshoot and maintain Windows workstations, servers, networks, VPN, DNS, DHCP and related infrastructure.
• Administer Active Directory, Microsoft Entra ID, Microsoft 365, Outlook, Teams, SharePoint, and user accounts.
• Support PLEX ERP and manufacturing systems, including access and reporting.
• Monitor backups, assist with patching, cybersecurity, and vulnerability remediation.
• Manage employee onboarding and offboarding, including hardware and software access.
• Collaborate with Corporate IT and plant leadership to drive continuous improvements.

Skills

IT support

Windows

Active Directory

Microsoft 365

Networking

Troubleshooting

Education

High school diploma or GED

Tools

Windows Server

Microsoft Entra ID

PLEX ERP

Network administration

Job description

MPI – Knox, Indiana | Full-Time | First Shift | $88,000-$92,000

Build the Technology That Keeps Manufacturing Moving

MPI is looking for an IT Systems Administrator to join our Knox, Indiana team and play a key role in keeping our manufacturing operations connected, secure, reliable, and running efficiently.

This is a hands-on opportunity for an IT professional who enjoys solving problems, working directly with employees, and supporting technology in a fast-paced manufacturing environment. You will work closely with our Corporate IT Manager and plant leadership while having ownership of day-to-day IT support and systems at our Knox facility.

If you enjoy a role where no two days are exactly the same, this could be a great opportunity for you.

What You'll Do

• Provide hands-on IT support for employees, computers, laptops, printers, barcode scanners, label printers, mobile devices, production terminals, and other technology.
• Troubleshoot and maintain Windows workstations, servers, networks, Wi-Fi, switches, firewalls, VPN, DNS, DHCP, and related infrastructure.
• Administer Active Directory, Microsoft Entra ID, Microsoft 365, Outlook, Teams, SharePoint, OneDrive, user accounts, permissions, and security controls.
• Support PLEX ERP and manufacturing systems, including production terminals, labels, scanners, transactions, reports, and user access.
• Support shop-floor technology including production data collection, traceability, quality systems, inspection equipment, cameras, and manufacturing technology.
• Manage employee IT onboarding and offboarding, including account access, equipment, software, and system permissions.
• Monitor backups, assist with recovery testing, patching, cybersecurity, endpoint protection, and vulnerability remediation.
• Respond quickly to technology issues affecting production, shipping, receiving, quality, payroll, and customer requirements.
• Maintain accurate IT asset inventories, system documentation, network diagrams, licenses, equipment records, and change records.
• Work with vendors, contractors, telecommunications providers, Corporate IT, and software support teams.
• Help with new equipment installations, technology projects, manufacturing launches, upgrades, and continuous improvement.
• Train employees on technology, cybersecurity, PLEX, and proper support procedures.
• Support company requirements related to IATF 16949, cybersecurity, audits, data protection, and controlled manufacturing records.

What We're Looking For

• 3+ years of hands-on IT support, systems administration, networking, or related experience, preferably in manufacturing.
• High school diploma/GED required; IT, networking, cybersecurity, or related education preferred.
• Experience with Windows, Microsoft 365, Active Directory, networking, hardware, servers, backups, printers, and troubleshooting.
• Strong problem-solving and customer-service skills with the ability to prioritize production-critical issues.
• Ability to communicate technical information clearly to both technical and non-technical employees.
• Ability to work independently while partnering with Corporate IT and plant leadership.
• Must be available for First Shift, with occasional on-call, weekend, shutdown, and emergency support.

Experience That Will Make You Stand Out

• PLEX ERP / automotive manufacturing
• IATF 16949, TISAX, cybersecurity, or ISO environments
• Microsoft Entra ID / Active Directory / Group Policy
• Network administration, virtualization, cloud services, and backup systems
• Manufacturing equipment, barcode scanners, industrial printers, cameras, and shop-floor technology
• PowerShell or IT automation
• Cybersecurity, vulnerability management, and incident response
• EDI, customer labels, traceability, and production data systems
• CompTIA A+, Network+, Security+, Microsoft, Cisco, or similar certifications

Why Join MPI?

You’ll have the opportunity to own important plant-level technology, solve real manufacturing challenges, work with modern IT systems, and make a direct impact on daily operations. This position offers variety, responsibility, professional growth, and the opportunity to work alongside both plant and corporate teams.

Equal Opportunity Employer

MPI is committed to providing equal employment opportunities to all qualified applicants and maintaining a respectful, inclusive workplace.