Location: Atlanta, GA 30354 Hybrid
Employment Type: Full-time
Pay Rate: $45-$52/hr.
Length of Assignment: 7 months
Experience Level: 5–10 Years
Position Summary
We are seeking an experienced Senior SCCM Technician with strong endpoint management expertise and German language proficiency to join our global IT infrastructure team. In this role, you will be responsible for automating software installations, executing security patching, managing operating system deployments (OSD), and maintaining compliance across enterprise networks. You will play a pivotal role in maintaining endpoint health, supporting remote field connectivity, and troubleshooting critical IT infrastructure issues.
Key Responsibilities
- Design, deploy, and maintain Microsoft System Center Configuration Manager (SCCM) infrastructure.
- Automate application packaging, software distribution, and OS deployments (Windows 10 & Windows Server 2012/2016).
- Manage end-to-end security patching, vulnerability remediation, and system compliance reporting.
- Monitor and optimize SCCM site systems, distribution points, and client health across the enterprise.
- Infrastructure & Network Support:
- Support enterprise platforms including Microsoft Exchange, Outlook, Microsoft Office 365, and voice technologies.
- Troubleshoot remote field connectivity solutions, including VPN client issues (RSA SecurID, Cisco AnyConnect).
- Provide tier-2/tier-3 escalation support for general IT infrastructure, including Cisco routers, switches, firewalls, and wireless access points.
- Cross-Functional Communication & Collaboration:
- Utilize fluent German language skills (written and spoken) to liaise with business partners, regional teams, and end-users across German-speaking regions (DACH).
- Document operational procedures, technical standard operating procedures (SOPs), and deployment architecture maps.
Required Qualifications & Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, System Engineering, or an equivalent technical field (or equivalent practical experience).
- Experience: 5 to 10 years of hands‑on experience in SCCM administration, enterprise endpoint management, and infrastructure support.
- Language Skills: Proficient to fluent in German (B2/C1/C2 or Native) and English.
Technical Skills & Platform Experience
- SCCM & Systems: Deep expertise in SCCM (Current Branch), Microsoft Windows 10, and Microsoft Windows Server 2012 / 2016.
- Productivity & Messaging: Microsoft Office 365, Microsoft Exchange, Microsoft Outlook, and enterprise voice technologies.
- Networking & Security: Cisco routers, switches, firewalls, wireless access management, and VPN connectivity (Cisco AnyConnect, RSA SecurID).
- Scripting (Preferred): PowerShell scripting for automated tasks and custom deployment routines.
- Strong analytical and problem-solving skills for resolving deployment failures and client health issues.
- Capability to work autonomously and manage enterprise-wide patching/deployment schedules.
- Excellent cross-cultural communication skills with a customer-oriented mindset.