IT System Specialist Wanted!

Commerce ISD; Minnetonka, Northern (MN, KY); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health/dental/vision

401(k)

PTO

Paid training and certification

Job summary

Taher is seeking a hands-on IT Systems Specialist to support our US operations from the corporate office and at client sites nationwide. You will be the first technical contact, keeping systems secure, reliable, and user-friendly while solving real-world problems for staff.

The role focuses on Microsoft 365 and Entra ID administration, Windows Server, network basics, and endpoint security. You’ll document runbooks in Jira and work with the IT Director to improve policies, with growth

Qualifications

• 2–5 years in an IT support or systems administration role in a Microsoft environment.
• Hands-on administration of Microsoft 365 and Entra ID (Azure AD).
• Working knowledge of Windows Server and networking basics (DNS, DHCP, VPN, firewalls).
• Strong communication skills with non-technical users.

Responsibilities

• Support users: Resolve hardware, software, and access issues quickly; track recurring problems and fix root causes.
• Manage devices and endpoints: Provision, maintain, and decommission employee devices; ensure endpoint security and policy compliance.
• Administer identity and access: Manage Microsoft 365 and Entra ID accounts, groups, licensing, and least-privilege access.
• Maintain infrastructure: Oversee on-prem Windows Server, firewalls/VPNs, switches; coordinate licensing, renewals, hardware refreshes.
• Strengthen security: Help implement security policy, maintain tools like ThreatLocker, respond to threats.
• Advise and document: Provide recommendations; keep runbooks up to date in Jira.

Skills

Microsoft 365

Entra ID

Windows Server

Networking

Communication

Education

Associate's degree or higher

Job description

Taher has fed communities for more than 40 years, and it's now building the technology to bring food service and nutrition into the future across the US. We're growing our IT team and looking for a hands-on IT Systems Specialist who enjoys solving problems for real people and keeping systems secure and reliable.

You'll be Taher's first point of contact for technical support and the day-to-day administrator of our systems, which are mostly in the Microsoft ecosystem. You'll support employees at our corporate office in person, and support our field staff at client sites across the country remotely. Clear, patient communication matters as much as technical skill in this job.

We'll train you where you need it. If you're interested, there's room to grow into cloud, automation, or software engineering.

What you'll do

• Support users: Resolve hardware, software, and access issues quickly. Track recurring problems and fix the root cause instead of just closing tickets.
• Manage devices and endpoints: Provision, maintain, and decommission employee devices. Keep endpoint security and policy compliance consistent.
• Administer identity and access: Manage Microsoft 365 and Entra ID accounts, groups, licensing, and least-privilege access.
• Maintain infrastructure: Look after our small on-prem footprint (Windows Server, SonicWall firewalls/VPN, switches, ISP equipment). Coordinate with vendors on licensing, renewals, and hardware refreshes.
• Strengthen security: Help put security policy in place, maintain tools like ThreatLocker, and respond to emerging threats.
• Advise and document: Give the IT Director recommendations on the state of our systems. Keep documentation and runbooks up to date in Jira.

What we're looking for

Required

• 2--5 years in an IT support or systems administration role in a Microsoft environment
• Hands‑on administration of Microsoft 365 and Entra ID (Azure AD)
• Working knowledge of Windows Server and networking basics (DNS, DHCP, VPN, firewalls)
• Strong communication skills with non-technical users
• Associate's degree in a technical field or Bachelor's, or equivalent experience

Nice to have

• CompTIA Network+ or Security+, or Microsoft 365 Certified: Administrator Associate (or willingness to earn one in your first year)
• Experience with SonicWall, ThreatLocker, or similar security tools
• Exposure to Azure, Microsoft SQL / ODBC, OpenText, Git/GitHub, or Jira
• Scripting with PowerShell

Why Taher

• Your work directly supports the people who serve meals to schools, businesses, and communities
• A growing technology team with real room to advance
• Paid training and certification support
• [Benefits: health/dental/vision, 401(k), PTO -- confirm with HR]

Taher is an equal opportunity employer.

What we're looking for

Required

• 2–5 years in an IT support or systems administration role in a Microsoft environment
• Hands‑on administration of Microsoft 365 and Entra ID (Azure AD)
• Working knowledge of Windows Server and networking basics (DNS, DHCP, VPN, firewalls)
• Strong communication skills with non-technical users
• Associate's degree in a technical field or Bachelor's, or equivalent experience

Nice to have

• CompTIA Network+ or Security+, or Microsoft 365 Certified: Administrator Associate (or willingness to earn one in your first year)
• Experience with SonicWall, ThreatLocker, or similar security tools
• Exposure to Azure, Microsoft SQL / ODBC, OpenText, Git/GitHub, or Jira
• Scripting with PowerShel

Shift

Monday - Friday Daytime Hours

Regular/ Temporary

Regular

Pay Range

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $75,000.00 - $85,000.00 / year

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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