IT System Administrator (Burlingame)

peakenergy; Burlingame (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Peak Energy in Burlingame, CA is seeking an IT System Administrator to handle end-user support, device provisioning, imaging, and endpoint management on-site.

You will maintain office infrastructure, manage SaaS tools, enforce security controls, and collaborate with Facilities, People, and vendors to keep systems aligned across sites.

This full-time role requires 4+ years of hands-on IT experience, calm communication, and willingness to be onsite four to five days a week.

Qualifications

• 4+ years of hands-on IT experience in a fast-growing or engineering-focused environment.
• Strong end-user support skills including imaging, deployment, and help desk operations.
• Familiarity with networking basics (Wi-Fi, switches, VLANs, DHCP/DNS) and light physical work.

Responsibilities

• Provide end-user IT support for Burlingame employees: help desk, imaging, provisioning, endpoint management, on-site troubleshooting.
• Manage hardware lifecycle: procurement, asset tracking, refresh cycles, onboarding and offboarding with People team.
• Maintain Burlingame office infrastructure: network, Wi-Fi, VoIP, printers, AV/conference rooms, security systems.
• Administer SaaS stack (Entra AD, Atlassian, etc.) and identity access management (SSO, MFA).
• Enforce endpoint security, patching, encryption, and access controls in partnership with Senior IT Manager.

Skills

End-user support

Networking basics

Azure/Entra AD

MDM/endpoint tools

Onsite IT support

Communications under pressure

Onsite 4-5 days

Tools

Entra AD / Okta SSO

Atlassian tools

Job description

About the Company

Peak Energy is the first American venture to advance globally proven sodium-ion battery systems as the storage standard for the new era of renewable energy on a resilient grid. Sodium-ion is cheap, readily available, and safe - making it the leading contender in a rapidly evolving market. Our leadership team is powered by decades of expertise in scaling gigawatt-level innovation at world-class companies such as Tesla, Northvolt, Apple, Powin, Enovix, Zipline, Solid Power, SunPower, and Fluence. We are backed by strategic investment and product partners including TDK Ventures, Eclipse Ventures, and GM Ventures. We recently announced America's first sodium-ion grid storage factory in Sacramento with production starting Q1 2027, and over $1B in signed customer commitments including Jupiter Power and Energy Vault.

About the Role - IT System Administrator

Job Title: IT System Administrator (Burlingame)

Location: Burlingame, California

Department: IT

Reports To: Senior IT Manager

Position Type: Full-time, In-person

What You'll Do (Responsibilities)

End-user IT & Support

• Serve as the primary IT support contact for Burlingame employees: help desk, laptop and workstation provisioning, imaging, endpoint management, and on-site troubleshooting.
• Manage the equipment lifecycle - procurement, asset tracking, retrieval, refresh cycles - across a growing employee population.
• Own new-hire IT onboarding and departing-employee offboarding in partnership with the People team.
• Support executives, engineers, and business teams with responsive, high-quality service.

Office Infrastructure

• Maintain Burlingame office infrastructure: network, Wi-Fi, VoIP, printers, AV / conference rooms, and physical security systems.
• Perform light cable runs and terminations for network drops, AV, and workstation setups as the office layout evolves.
• Coordinate with Facilities on office moves, expansions, and new-hire desk setups.
• Administer our SaaS stack - Entra AD, Atlassian , and the software tools we use across engineering, business, and operations.
• Support identity and access management: SSO (Okta or similar), MFA, provisioning/deprovisioning, and access reviews across our SaaS ecosystem.

Security & Compliance Support

• Enforce endpoint compliance - patching, encryption, MDM policies - across all Burlingame devices.
• Support the company's readiness for c ompliance frameworks - evidence gathering, access reviews , control operations.
• Enforce access controls, password policies, and least-privilege access in partnership with the Senior IT Manager.

Vendors & Cross-Site Support

• Manage day-to-day relationships with IT vendors and MSPs; escalat to the Senior IT Manager on contracts and larger commitments.
• Partner with the Sacramento IT System Administrator to keep corporate systems, security, and identity infrastructure aligned across sites.
• Support our Broomfield office on IT needs as required.

What You'll Bring (Qualifications)

• 4+ years of hands-on IT experience, ideally in a fast-growing company or engineering-heavy environment.
• Strong end-user support skills - laptop imaging, endpoint troubleshooting, help desk operations.
• Solid working knowledge of networking basics - Wi-Fi, switches, VLANs, DHCP/DNS - and comfort with light physical work (cable runs, terminations, AV setup).
• Deep familiarity with Azure/Entra AD (or equivalent SSO), and modern MDM/endpoint tools (Intune).
• Comfort supporting engineers with meaningful compute/workstation needs (CAD, hardware development, high-performance computing).
• Practical familiarity with security fundamentals - endpoint protection, patching, access controls.
• Excellent communicator who's calm under pressure and warm with users.
• Willingness and ability to be onsite in Burlingame 4-5 days per week.

Preferred Qualifications

• Prior IT support experience at a Series B/C hardware startup or engineering- focused company.
• Experience contributing to SOC 2 or ISO 2701 audits is a plus.
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