IT System Administrator 2 Anchorage

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 90,000 - 120,000; Full time

Job summary

State of Alaska’s Department of Family & Community Services is seeking an IT System Administrator 2 to ensure reliable operation of enterprise services such as Azure, Power Platform, SQL Server, web servers, and SharePoint Online. The role requires collaboration with multiple IT teams and may involve enhancements to in-house applications through the SDLC.

The position is based in Anchorage with a strong emphasis on security and stakeholder communication; occasional travel within the state is

Qualifications

• Experience or training in database, network, or system administration.
• Ability to analyze and implement enterprise IT architectures.
• Knowledge of software engineering lifecycle and methodologies.
• Familiarity with Microsoft Azure cloud services and SQL Server is helpful.

Responsibilities

• Ensure reliable operation and support of enterprise services including Azure, Power Platform, SQL servers, web servers, and SharePoint Online.
• Collaborate with stakeholders and communicate on software solutions and enhancements.
• Contribute to in-house application development using the software development lifecycle.
• Coordinate with IT teams (Network/Business Applications/PMO/DSO) to maintain security and operations.
• Occasional travel within Alaska (1–2 trips per year, 1–3 days each).

Skills

Database Administration

Enterprise Architecture

Software Engineering

Hardware

Infrastructure Design

Operating Systems

Systems Integration

Systems Testing

Education

Training in computer science or information technology

Tools

Azure DevOps

BizTalk / Azure Service Bus

SQL Server

Reporting Services

IIS Web Server

Job description

Job Description

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the

Competency Based MQ instructions below to learn more.

The Department of Family & Community Services is recruiting for IT System

Administrator 2 in Anchorage!

This position is open to Alaska Residents only.

Please check our

residency definition

to determine if you qualify.

What You Will Be Doing:

This position is responsible for ensuring reliable operation and support of department wide enterprise services including Azure services, Power Platform, SQL servers, web servers, and SharePoint Online. In addition, the incumbent may work on a variety of vendor developed software solutions requiring communication with various stakeholders. Additional work could include enhancement of in-house developed applications using the software development lifecycle.

Mission and Values/Culture:

The mission of the Department of Family and Community Services is "To provide support, safety, and personal well-being for vulnerable Alaskans.” The IT/CS section of DFCS works as a team with Network Services (NS), Business Applications (BA), Project Management Office (PMO), and the Department Security Office (DSO) to keep the department technologically operational and secure.

Benefits of Joining Our Team:

We are a dynamic, diverse, high performing team where no two days are the same. You will have the ability to use your technical expertise to serve some of the greatest teams of people in Alaska who are dedicated to keeping all Alaskans healthy and safe.

The Working Environment You Can Expect:

This position's primary workplace is in-person at the Frontier Building in Anchorage, offering several nearby restaurants and coffee shops. DFCS is a dynamic enterprise consisting of a team that is a diverse, highly technical, and collaborative group which embraces, implements, and supports the latest technologies to provide the best operational capabilities and resources to DFCS. Position requires travel within the State (normally one to two trips per year of 1 to up to 3 days length. We are customer focused and project oriented.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

Database Administration

: Knowledge of the principles, methods, and tools for automating, developing, implementing, or administering database systems.

Enterprise Architecture:

Knowledge of principles, concepts, and methods of enterprise architecture to align information technology (IT) strategy, plans, and systems with the mission, goals, structure, and processes of the organization.

Software Engineering:

Knowledge of software engineering design and development methodologies, paradigms, and tools; the software life cycle; software reusability; and software reliability metrics.

To view the general description and example of duties for the position please go to the following link:

https://www.governmentjobs.com/careers/alaska/classspecs/1845288

If you can imagine yourself in this role, we encourage you to apply!

Minimum Qualifications

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications.

Please ensure your application

(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Any combination of education and/or experience that provides the applicant with competencies in:

Hardware:

Knowledge of specifications, uses, and types of computer or computer-related equipment.

Infrastructure Design:

Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.

Operating Systems:

Knowledge of computer network, desktop, and mainframe operating systems and their applications.

Systems Integration:

Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.

Systems Testing and Evaluation:

Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.

Equivalent to those typically gained by:

Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.

Special Note:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

At the time of the interview, please provide the following:

Copy of academic transcripts with your application if you will be using education to meet the minimum qualifications and/or competencies desired for the position. (Unofficial are acceptable but must include the institution name/URL on the transcripts). Please provide them at the time of the interview if they are not included in your application.

A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

*Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

This position supports the DFCS enterprise services. Experience with the following technologies is helpful, however lack of any specific experience is not a barrier to hire and all interested parties should apply: Microsoft Azure DevOps Microsoft BizTalk/Azure Service Bus Microsoft SQL Server Microsoft Reporting Services Microsoft IIS Web Server

Supplemental Questions

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You wil