IT System Administrator

Merola Tile Distributors of America; Manalapan Township (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Merola Tile Distributors of America seeks a Systems Administrator to improve operational efficiency through strategic management of IT systems. The role involves leading projects, overseeing technical support, and collaborating with departments to optimize processes, ensuring robust network security. Offering a competitive salary and benefits, this position provides an opportunity for impactful contributions to a leading tile distributor.

Benefits

401(K) eligibility with company match

Healthcare benefits including dental and vision

Employee Assistance Program

Paid Time Off accrued from the first day

Competitive salary and bonus structure

Qualifications

• Experience in managing IT systems and networking required.
• 3+ years as a Systems Administrator with leadership in projects.
• Proficiency in managing technical support and IT solutions.

Responsibilities

• Lead operational projects to enhance business systems.
• Oversee server configurations and network performance.
• Manage IT help desk and support requests.

Skills

Problem-solving

Analytical skills

Organizational skills

Team collaboration

Education

System Administrator experience 3+ years

Project lead experience

Networking and cabling experience

Tools

Microsoft 365

ERP databases

Network services

Job description

Merola Tile Distributors of America provided pay range

This range is provided by Merola Tile Distributors of America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $100,000.00/yr

Direct message the job poster from Merola Tile Distributors of America

Merola Tile is a leading national tile distributor that proudly imports high quality, on-trend and emotionally inspiring tiles from around the world to suit a diverse flooring market.

The NJ Division of Merola Tile employs approximately 130 people and distributes tile in the U.S. and Canada through The Home Depot, independently owned tile showrooms, and numerous e-commerce retailers under the Merola Tile, SomerTile, and Elite Tile brand names.

Role and Responsibilities

• Lead and drive strategic operational projects aimed at enhancing the efficiency and integration of business systems.
• Provide support for a diverse range of in-house systems including ERP databases, Microsoft 365 suite, EDI platforms, CCTV system, WMS software, web filter, active directory, printing network, ticketing system, and other critical IT assets, ensuring seamless functionality and resolving technical issues across departments.
• Collaborate with department heads to assess workflow inefficiencies and identify opportunities for AI integration, leading cross-functional teams in the successful implementation of AI-driven solutions to optimize processes and enhance productivity company-wide.
• Manage Network: Oversee server rack configuration, patch new cables / ports, manage firewall, web filter, create new connections for phone/ network, crimp ethernet cables, monitor network performance, define network policies, procedures, and uphold security measures
• Handle escalated and high-level support tickets, providing expert problem-solving skills to resolve complex issues efficiently. Assist L1 and L2 with incoming support requests.
• Oversee the development and optimization of the company network to ensure robust connectivity and security protocols.
• Collaborate with Level 1 (L1) and Level 2 (L2) support teams to facilitate knowledge sharing, improve service delivery, and support the rollout of key projects.
• Coordinate cross-functional teams to ensure seamless execution of projects, from initial planning through to successful implementation, adhering to industry best practices and achieving predefined objectives.
• Maintain inventory: Have updated count of hardware, Order new hardware or software according to needs, keep server room clean, organize server rack cabling, label hardware with host name, review other department IT related purchase requests
• Spearhead initiatives in warehouse automation, implementing solutions that increase efficiency, accuracy, and throughput in logistics operations.
• Create and Maintain IT SOPs: Create Standard Operating Procedures for common IT tasks, Update previous SOPs with leadership guidance.
• Install and integrate new server hardware and applications: Push updates to all servers, monitor server performance, inspect server rack integrity.
• Assist with training and development of JR IT Systems Administrator, to ensure role has access to all appropriate tools, information and training to best fulfill role and responsibilities

Qualifications and Education Requirements

• System Administrator experience 3+ years
• Networking and cabling experience
• Project lead experience, required
• Network and Server rack experience

Preferred Skills

• Ability to stay organized and to work in a fast-paced environment
• Good analytical skills, be able to solve problems, is self-motivated, and able to work well with end users and partners

Physical Demands

• Walk considerable amount on daily basis
• Lift hardware up to 50lbs

Additional Notes

• Must be authorized to work in the United States.

COMPANY CORE VALUES

We stay true to our mission statement “Improving Homes. Improving Lives.” With our product we improve homes, but it is with our collective effort that we improve lives. Our Fundamentals describe the values, behaviors, principles, and practices that are the foundation of our unique workplace. It explains how we relate to each other, our clients, and even our suppliers. It’s who we are, and it’s what drives our extraordinary success. It’s our commitment to each other to improve our lives

• You'll enjoy coming to work because we have a refreshing company culture that is open, respectful and fun.
• Merola Tile Fundamentals, we stay true to our mission statement “improving homes, improving lives” through our 33 fundamentals.
• 9 Paid holidays
• Paid Time Off earned and accrued from first day
• Competitive salary, and bonus structure
• 401(K) eligibility after one month, with company match
• Healthcare Benefits including dental and vision
• Employer Paid Life insurance
• Employee Assistance Program
• Employee Referral Bonus Program
• Employee discount on tile and stoneware after six (6) months
• Merit-based performance review given after first ninety (90) days with the company
• Company culture events like BBQ's, Ugly Sweater Day, t-shirt making events and Halloween costume contest.
• Weekly lunches from local businesses

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Merola Tile provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Wholesale Building Materials and Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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