IT System Administrator

Parsons; Colorado Springs (CO); In loco; USD 90.000 - 140.000; Tempo pieno

Descrizione del lavoro

Parsons is seeking an experienced IT System Administrator to support the Space Warfighting and Analysis Center (SWAC) and the Space Security and Defense Program (SSDP) in Colorado Springs. You will develop and maintain computing infrastructures for wargaming and mission-critical operations, establish cybersecurity protocols, and troubleshoot complex issues.

Collaboration with customers and teams is essential.

Competenze

• Bachelor's degree in Computer Science or Information Technology and 5+ years of experience, or a Master's and 3+ years of experience.
• Experience with DoD, National, and applicable security policies and standards.
• Ability to build and maintain advanced computing infrastructures for wargaming and mission-critical operations.
• Ability to establish cybersecurity protocols and integrate COTS and GOTS products.

Mansioni

• Provide dedicated IT support to SWAC and SSDP as part of EHLC AC&W team.
• Develop and maintain advanced computing infrastructures for wargaming applications.
• Establish cybersecurity protocols and integrate COTS/GOTS products.
• Troubleshoot network issues and optimize application performance.
• Adapt to changing priorities while solving problems effectively.
• Collaborate with customers and team members during critical IT initiatives.

Conoscenze

Tier 1/2 Support

DoD Policy Knowledge

Security Compliance

System & Server Resources

Troubleshooting

Documentation

Planning & Risk Analysis

Team Collaboration

Strong Communication

Customer Engagement

Formazione

Bachelor's degree in Computer Science/IT

Master's degree + 3+ years experience

Strumenti

MS Hyper-V

VMware/ESXi

Xen Hypervisors

Windows Server/Workstation

Linux

WSUS

BitLocker

Descrizione del lavoro

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description

Parsons has emerged as a leader in the development of cutting-edge solutions for the Department of War and Intelligence Community. Our tremendous success can be attributed to our people and our priorities. We hire the best; we make them a priority and we never lose focus on the mission. It's why we're here. We have built this cultural legacy by working closely with analysts and operators to understand their needs and delivering meaningful value through innovative, cost effective and intuitive software solutions.

Our Space Operations directorate is passionate about making America the undisputed leader in Space because we understand that ensuring our nation's security for future generations depends on it. Parsons creates game-changing space solutions by teaming highly respected subject matter experts with brilliant technologists. Are you an experienced Information Technology Systems Administrator looking to grow your skillset and work on a project that has real world impact? Do you want to be part of a team that is helping the government solve major national security challenges in the space domain? We need your help.

The IT System Administrator will provide dedicated IT support to the Space Warfighting and Analysis Center (SWAC) and the Space Security and Defense Program (SSDP) as a member of the Enduring High-Level Cell (EHLC) Advanced Concepts & Wargaming (AC&W) team at multiple operating locations, primarily in Colorado Springs. The qualified applicant will develop and maintain advanced computing infrastructures to support wargaming applications and mission-critical operations. The role involves establishing cybersecurity protocols and integrating COTS and GOTS products with responsibilities for troubleshooting network issues and optimizing application performance. The position involves adapting to changing priorities while solving problems effectively and collaborating directly with customers and team members during critical IT initiatives implementation.

Required Skills

• Provides Tier 1 (Service Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provides support for the escalation and communication of status to agency management and internal customers
• Expert knowledge of DoD, National, and applicable service and agency security policies and standards
• Manages system and server resources including performance, capacity, availability, serviceability, and recoverability
• Research and recommend upgrades, patches, new applications, equipment, and tool sets that enhance the systems capabilities
• Troubleshoot hardware/software interface and interoperability problems
• Maintain security, backup, and redundancy strategies for mission resilience
• Contribute to planning, risk analysis, certification, and awareness activities for system and network operations
• Able to contribute technical expertise throughout the system lifecycle, including design, integration, testing, and delivery to operations
• Assist in the development and evaluation of information system security policies, with an emphasis on SAP network integration
• Provides support of the following supported platforms: MS Hyper-V, VMWare, ESXi, and Xen Hypervisors
• Experience in Zero Client technology such as 10ZIG
• Competent in Linux and Windows Server/Workstation- Group Policy configuration, WSUS, and Bitlocker
• Strong ability to produce and maintain varied technical documentation and Standard Operating Procedures (SOP)
• Build and maintain operational checklists (daily, weekly, monthly, yearly)
• Adapt to shifting requirements and recommend system enhancements and risk mitigations
• Must have the ability to work in a fast paced, dynamic environment and effectively interact with numerous DOD, military/civilian personnel, and industry partners
• Bachelor's degree in Computer Science, Information Technology and 5+ years of experience, or a Master's and typically 3+ years of experience.
• Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification e.g., CompTIA Security+
• TS/SCI with eligibility for access to Special Access Program Information
• Willingness to submit to a Counterintelligence polygraph upon hire
• Strong critical thinking, problem-solving, and customer engagement skills
• Ability to work independently or as part of a team to meet mission objectives

Desired Skills

• Knowledge of Networking technologies, Ports, Protocols, and services.
• Knowledge and experience with Cloud Computing, Amazon Web Services (AWS), Microsoft Azure
• Knowledge of contai

100% onsite is required in Colorado Springs, CO