IT Support Technician - Hempstead

Core BTS, Inc.; Town of Hempstead (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

NRI North America is seeking a Computer Support Technician for its Nassau County locations. This full-time position involves providing IT support to K-12 clients, requiring 3-5 years of experience in technical support, excellent communication skills, and the ability to work in a collaborative environment. Candidates should have a passion for customer service, and bilingual in Spanish is a plus. Enjoy a dynamic work culture and comprehensive benefits package.

Benefits

Health insurance

401(k) Plan

Generous Vacation

Training and Development Opportunities

Qualifications

• 3-5 years of technical support experience required.
• Bilingual in Spanish is a plus.
• Desire to learn and excel in a customer service-centric environment.

Responsibilities

• Perform IT support activities for K-12 clients.
• Work directly with students, staff, and administrators.
• Handle Operating System upgrades and updates.

Skills

Technical support experience

Communication

Customer service

Networking

PC/Mac environments

Education

IT certifications

Job description

Job Summary

NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. NRI North America is a privately held national consulting company, and is a successful business transformation company, providing organizations comprehensive IT solutions from application development to virtualization.

We haveopportunities available at many of our Nassau County locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. The resource will be responsible for working directly with our K-12 clients including students, staff, and school district administrators.

Qualifications

The successful candidate will have 3-5years of technical support experience, education, and/or certifications,along with a desire to learn and motivation to excel in a customer service-centric environment.

We are looking for team-oriented performers with outstanding work ethics, excellent written abilities, and a solid communication foundation interacting with all levels.

Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired.

Bilingual in Spanish is a plus.

This position is NOT remote. You will be required to report to the worksite daily on Long Island.

$17 - $22 an hour

Benefits

You'll love working at NRI not just for the usual benefits, but for our environment and culture!

You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You’ll work with large, sophisticated, and progressive clients throughout North America.

We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.

NRI North America will accept applications on an ongoing basis.

NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.

If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [e-mail].