IT Support Technician - Hempstead

Core BTS; Town of Hempstead (NY); On-site; Full time

Job summary

Core BTS is looking for a Computer Support Technician to provide IT support for K-12 educational clients. The role involves direct interaction with students and school staff, ensuring effective IT solutions are implemented. Candidates should have a solid background in technical support with excellent communication skills, and a passion for customer service.

Benefits

Health, Vision, and Dental Insurance

401(k) Plan

Generous Vacation and Flex Time Off Programs

Training and Development Opportunities

Qualifications

• 3-5 years of technical support experience.
• Bilingual in Spanish is a plus.
• Ability to work in a customer service-centric environment.

Responsibilities

• Perform IT support activities for K-12 clients.
• Work directly with students, staff, and school district administrators.

Skills

Customer Service

Technical Support

Communication

Education

Technical certifications or relevant education

Job description

1 month ago Be among the first 25 applicants

This range is provided by Core BTS. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $22.00/hr

Job Summary
NRI North America is looking for a qualified Computer Support Technician to join an elite professional services organization. NRI North America is a privately held national consulting company, and is a successful business transformation company, providing organizations comprehensive IT solutions from application development to virtualization.

We have opportunities available at many of our Nassau County locations. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. The resource will be responsible for working directly with our K-12 clients including students, staff, and school district administrators.

Qualifications
The successful candidate will have 3-5 years of technical support experience, education, and/or certifications, along with a desire to learn and motivation to excel in a customer service-centric environment.

We are looking for team-oriented performers with outstanding work ethics, excellent written abilities, and a solid communication foundation interacting with all levels.

Experience in computer networking, PC/Mac environments, Operating System upgrade/updates, and customer service are highly desired.

Bilingual in Spanish is a plus.

This position is NOT remote. You will be required to report to the worksite daily on Long Island.

Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!

You'll work with a great group of people in a highly collaborative team and results oriented atmosphere. You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle. You’ll work with large, sophisticated, and progressive clients throughout North America.

We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.

NRI North America will accept applications on an ongoing basis.

NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.

If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [e-mail].

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitality, Food and Beverage Services, and Retail

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