IT Support Technician - ERP Consultant (Microsoft Dynamics) - Japanese Bilingual

Pacific Advisory Service; Springfield (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Pacific Advisory Service in Springfield, IL is seeking an ERP consultant to lead and support Microsoft Dynamics GP, NAV, or AX implementations for diverse clients.

You will analyze business processes, gather requirements, configure solutions, perform data migration and testing, and provide go-live support, while mentoring junior team members.

The role offers growth in consulting and project management within a collaborative team.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, Finance, Accounting, or a related field.
• 2+ years of ERP implementation or consulting experience.
• Experience with Microsoft Dynamics GP, NAV, AX, or similar ERP systems.
• Strong analytical, problem-solving, and communication skills.
• Ability to explain technical concepts to business users.
• Excellent customer service and project management skills.
• Manufacturing, distribution, or service industry knowledge is a plus.
• Willingness to travel as required.

Responsibilities

• Implement and support Microsoft Dynamics GP, NAV, or AX ERP systems.
• Analyze clients' business processes and gather system requirements.
• Configure ERP solutions, perform testing, data migration, user acceptance testing, and go-live support.
• Assist in developing custom ERP solutions and system integrations.
• Provide implementation consulting and ongoing customer support.
• Participate in client presentations, proposals, and pre-sales activities.
• Collaborate with project teams to deliver successful ERP implementations.
• Mentor junior team members and contribute to process improvements.

Skills

Analytical

Problem solving

Communication

Customer service

Project management

Travel willingness

Education

Bachelor's degree (related field)

Tools

Microsoft Dynamics GP

Microsoft Dynamics NAV

Microsoft Dynamics AX

Job description

Join our growing ERP consulting team and help clients successfully implement and optimize Microsoft Dynamics ERP solutions.This role is ideal for professionals who enjoy solving business challenges, working directly with clients, and leading ERP implementation projects.

Key Responsibilities

Implement and support Microsoft Dynamics GP, NAV, or AX ERP systemsAnalyze clients' business processes and gather system requirementsConfigure ERP solutions, perform testing, data migration, user acceptance testing, and go-live supportAssist in developing custom ERP solutions and system integrationsProvide implementation consulting and ongoing customer supportParticipate in client presentations, proposals, and pre-sales activitiesCollaborate with project teams to deliver successful ERP implementationsMentor junior team members and contribute to process improvements

Qualifications

Bachelor's degree in Computer Science, Information Technology, Business, Finance, Accounting, or a related field2+ years of ERP implementation or consulting experienceExperience with Microsoft Dynamics GP, NAV, AX, or similar ERP systemsStrong analytical, problem-solving, and communication skillsAbility to explain technical concepts to business usersExcellent customer service and project management skillsManufacturing, distribution, or service industry knowledge is a plusWillingness to travel as required

Why Join Us

Work on exciting ERP implementation projects across multiple industriesOpportunity to develop consulting and project management skillsCollaborative and supportive team environmentCareer growth opportunities within a growing technology consulting company