IT Support Technician

Commercial Capital Company, LLC.; Lenexa (KS); On-site; USD 40,000 - 50,000; Full time

Job summary

Commercial Capital Company, LLC. is seeking an IT Support Technician to assist with technology support across the organization. The role includes workstation setup, troubleshooting, and printer support, all within a dynamic environment perfect for anyone looking to advance their IT career.

The ideal candidate will help maintain reliable technology operations and provide friendly support to employees while learning crucial business systems.

Qualifications

• Preferred education in Information Technology, Computer Support, or related fields.
• Welcoming equivalent hands-on or self-taught experience.
• Experience in troubleshooting, hardware setup, or customer support.

Responsibilities

• Set up and deploy laptops and desktops.
• Assist users with login issues and troubleshooting.
• Install and troubleshoot printers and peripherals.
• Support Microsoft 365 applications.
• Maintain inventory records and document work completed.

Skills

Troubleshooting

Customer support

Printer support

Microsoft 365 assistance

Education

Information Technology or related field

Tools

Microsoft Teams

Printers

Job description

The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer support, Microsoft 365 assistance, and helping maintain reliable technology operations. This is a hands-on position ideal for someone looking to grow their career in IT while learning business systems and support processes in a fast-paced environment.

Education:

• Information Technology, Computer Support, or related field preferred
• Equivalent hands-on or self-taught experience welcomed

Certifications (not required, but bonuses):

• CompTIA A+ (bonus)
• Microsoft Fundamentals certifications
• Any relevant IT or technical support certification

Years of Experience:

• 0–2 years
• Willing to train the right person
• Experience with troubleshooting, hardware setup, printers, or customer support is helpful

Key Responsibilities:

• Set up and deploy laptops, desktops, monitors, and office equipment
• Assist users with login issues, password resets, and troubleshooting
• Install and troubleshoot printers, scanners, and peripherals
• Support Microsoft 365, Teams, and standard office applications
• Maintain inventory records and document completed work
• Assist with workstation moves, cabling, and equipment organization
• Escalate advanced issues to senior IT staff when needed
• Follow documented procedures and assist with technology projects
• Provide friendly and professional support to employees
• Maintain a willingness to learn new technologies and systems