IT Support Technician

flex; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company seeks an IT Support Technician in Dallas, Texas. This position involves installing and troubleshooting various network systems, ensuring reliable communication within the organization. Ideal candidates will have a solid technical background with relevant qualifications, contributing to dynamic team projects and supporting overall company operations.

Benefits

Full range of medical, dental, and vision plans

Life Insurance

Short-term and Long-term Disability

Matching 401(k) Contributions

Vacation and Paid Sick Time

Tuition Reimbursement

Qualifications

• Associate degree preferred or equivalent experience.
• Familiarity with LAN/WAN/WLAN and IP networks required.
• Knowledge of LAN architecture and IP Telephony is important.

Responsibilities

• Install, maintain, and troubleshoot data communications equipment.
• Assist in maintaining and repairing network operating systems.
• Secure network systems by enforcing corporate policies.

Skills

LAN

WAN

WLAN

IP networks

IP Telephony

Education

Associate degree

CCNA Routing and Switching

Network+ certification

Job description

Job Posting Start Date 06-12-2025 Job Posting End Date 08-29-2025

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an IT Support Technician located in Dallas, Texas.

Reporting to the IT Manager, the IT Support Technician will be in charge of performing the installation, modification, testing, and maintaining data, voice and video communications equipment, and maintain network cabling infrastructure by performing the following duties:

Shift : 6:00 AM - 2:30 PM

Responsibilities:

• Install, maintain, and troubleshoot Local Area Networks and data communications equipment such as switches and routers.
• Install, maintain, and troubleshoot Wireless LAN equipment such as Wireless Controllers and Access Points.
• Assists in maintaining and repairing network operating systems, the network cabling infrastructure, and other telecom related components.
• Helping existing LAN cabling and network infrastructure:
• Maintains drawings of drops in the manufacturing floor and office areas.
• Maintains an inventory of necessary LAN cables and network equipment.
• Maintains IDF/MDF and telecom closets organized and clean.
• Plans network installations by studying customer requests, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation on the site; preparing an installation diagram.
• Coordinate LAN cabling installation with third party vendor or internal facilities resources.
• Repair/Terminates network UTP cables (Cat5e/Cat6) as needed.
• Ensures the network and all related equipment are in working order.
• Works with IT support personnel to explore and solve network-related problems reported by end-users or thru proactive monitoring tools alerts.
• Help IT Support personnel on desk side hardware moves, additions, and changes
• Secures network systems by enforcing corporate policies and applying IT best practices standards.

Qualifications:

• An associate degree is preferred or equivalent experience and training.
• Typically requires familiarity with LAN/WAN/WLAN and IP networks.
• Knowledge of physical and rational LAN.
• Knowledge of LAN architecture and its general interaction with clients and servers.
• Knowledge of IP Telephony, network structured cabling and standards, network switching and routing, VPN.
• CCNA Routing and Switching or other network certification such as Network+ desirable.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job CategoryIT

Is Sponsorship Available?

No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).