IT SUPPORT TECHNICIAN

Missouri Ozarks Community Health; Ava (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Missouri Ozarks Community Health is seeking an IT Support Technician to join our team. This role delivers front-line technical support, resolves user issues, and performs routine on-site maintenance across multiple locations.

Responsibilities include helpdesk ticket management, basic hardware/software troubleshooting, and collaboration with vendors. Competitive pay and benefit package are available.

Qualifications

• Experience troubleshooting Tier 1 issues in a helpdesk or technical support environment a plus.
• Strong customer service and communication skills.
• Ability to prioritize tasks, manage time effectively, and maintain a professional, positive demeanor.
• Previous IT experience preferred.
• Candidates must pass a drug/alcohol screening before employment can begin.

Responsibilities

• Provide Tier 1 technical support for software, hardware, and basic networking issues
• Assist end users with troubleshooting and resolving technology-related concerns
• Install, configure, and test IT equipment
• Maintain and organize IT inventory and documentation
• Collaborate with vendors and 3rd-party administrators when needed

Skills

Customer service

Communication

Time management

Prior IT experience

Job description

Missouri Ozarks Community Health is seeking an IT Support Technician to join our team!

This position is responsible for delivering consistent front‑line technical support, resolving user issues, and performing routine on‑site maintenance. Responsibilities include helpdesk ticket management, basic hardware/software troubleshooting, and field support across multiple locations.

Competitive pay and benefit package available.

Responsibilities

• Provide Tier 1 technical support for software, hardware, and basic networking issues
• Assist end users with troubleshooting and resolving technology‑related concerns
• Install, configure, and test IT equipment
• Maintain and organize IT inventory and documentation
• Collaborate with vendors and 3rd‑party administrators when needed

Qualifications

• Experience troubleshooting Tier 1 issues in a helpdesk or technical support environment a plus
• Strong customer service and communication skills
• Ability to prioritize tasks, manage time effectively, and maintain a professional, positive demeanor
• Previous IT experience preferred
• Candidates must pass a drug/alcohol screening before employment can begin.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Potential employees will receive and must pass a drug/alcohol screening before employment can begin.