IT Support Technical Instructor Baltimore Team

Per Scholas, Inc; Baltimore (MD); On-site; USD 60,000 - 65,000; Full time

Job summary

Per Scholas is seeking a Technical Instructor for IT Support training to help adult learners equip themselves for entry to mid-level tech careers. This role involves delivering interactive lessons, managing student progress, and collaborating on curriculum improvements. Applicants should have teaching experience and relevant IT qualifications, including an A+ certification, to effectively guide students in a dynamic and supportive environment.

Qualifications

• At least 1 year of teaching experience.
• Experience with curriculum and lesson planning a plus.
• Exceptional capacity to learn new technologies quickly.

Responsibilities

• Deliver classroom training in an interactive style for IT careers.
• Manage student behavior and monitor attendance.
• Work with Program team to customize and evolve the curriculum.

Skills

Teaching

Curriculum Development

Technical Instruction

IT Skills

Education

Bachelor’s Degree in Information Systems or related discipline

Current A+ certification

Tools

Salesforce

Canvas

Job description

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube .

Position Title:IT Support Technical Instructor - (A+)

Reports To: Site Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.

WHAT YOU’LL DO

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
• Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
• Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available
• Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings
• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
• Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials
• Work with Business Solutions to recommend students for particular employment opportunities
• Create, submit and maintain training curricula for approval and files
• Work closely with staff in other sites to ensure the integrity of implementing the model
• Order books, materials, vouchers for exams in advance of training
• Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable
• Perform all other related work delegated or required to accomplish the objectives of the total school program
• Meet professional teacher education requirements of school and state
• Participate in appropriate professional activities and development

WHAT YOU’LL BRING

Professional Qualifications

Required Experience

• At least 1 year of teaching experience
• At least 1 year of IT Work experience
• Experience with curriculum, syllabus development and lesson planning a plus
• Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds
• Ability to connect real-life work scenarios to the teaching environment
• Ability to help students apply professional skills to their delivery and participation in the classroom
• Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information
• Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry

Preferred Experience

• Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
• 3 years + IT work experience
• Experience teaching technical courses
• Experience teaching remotely
• Technical Qualifications

Required

• Current A+ certification (Current Edition 1001-1002 Series)
• Google IT Support Professional Certificate
• Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols
• Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions
• Thorough understanding of security concepts, models, and standards; experience with implementation in business environments

Preferred

• Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack
• Additional Industry certifications are a plus

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
• You are data-driven, result-oriented and a forward-looking catalyst for social change
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently
• You have a passion for teaching others and being part of a culture of continuous improvement
• You are an effective communicator with strong oral and written skills
• You are strong at managing your time and you can balance multiple projects and tasks
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

For this role specifically, we are targeting a salary of $65,000/year, with a range between $60,000/year and $65,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Onsite

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at [e-mail] . We look forward to viewing your application!

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

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