IT Support Specialist I (on-site) Fri-Mon; 6:30am-5pm

Select Medical; Mechanicsburg (Cumberland County); On-site; Full time

Job summary

Join a leading company as an IT Support Specialist I in Mechanicsburg, specializing in customer service and support at the IS Help Desk. This full-time role covers shifts from Friday to Monday, ensuring efficient handling of inquiries and assistance while promoting career advancement in a team-oriented environment.

Benefits

Competitive pay

Benefits and PTO

Referral bonuses eligibility

Thorough orientation and hands-on training

Career advancement opportunities

Qualifications

• Entry-level position with customer service skills required.
• Ability to answer calls promptly and log issues effectively.

Responsibilities

• Deliver quality customer service as a single point of contact.
• Log issues and escalate problems to the Help Desk team.
• Ensure high customer satisfaction through effective interactions.

Skills

Customer Service

Problem-solving

Job description

IT Support Specialist I (on-site) Fri-Mon; 6:30am-5pm

Join our team as an IT Support Specialist I in Mechanicsburg, PA, working on-site from Friday to Monday, 6:30am to 5:00pm. This role involves delivering quality customer service by providing a single point of contact for problem reporting, inquiries, and assistance at the IS Help Desk.

Position Details:

• Hourly Rate: $21.00 (starting)
• Shift: Weekend (Fri-Mon, 6:30am-5:00pm)
• Employment Type: Full-time
• Seniority Level: Entry level

Why work for Select Medical?

• Competitive pay, benefits, and PTO
• Referral bonuses eligibility
• Thorough orientation and hands-on training
• Team-oriented environment
• Career advancement opportunities

The Support Specialist is responsible for answering calls promptly, logging issues, and escalating problems to the Help Desk team, ensuring high customer satisfaction through courteous and effective interactions. The role reports to the Help Desk Manager.

Industries: Wellness and Fitness Services, Hospitals and Health Care, Medical Practices