IT Support Specialist

Leidos; Suitland (MD); On-site; USD 52,000 - 94,000; Full time

Job summary

Leidos is seeking a Computer Support Specialist to support end user hardware, asset management, and secure communications systems at NMIC in Suitland, MD. The role involves maintaining IT infrastructure, providing technical support to mission-critical operations, and delivering training to rotating military personnel.

Requirements include a Bachelor/Associate/High School plus years of experience, active TS/SCI clearance, and certifications such as A+/Network+/Security+ or CISSP/CASP.

Qualifications

• Bachelor degree with 1+ year of experience, or equivalent higher credential.
• Active TS/SCI clearance in DISS with required program access.
• Certifications: CompTIA A+/Network+/Security+, CISSP or CASP within six months.
• Experience supporting Windows, Linux, and Unix infrastructure.
• Experience using ServiceNow or similar ticketing systems.
• Proficiency with Microsoft Office tools and SCCM.
• Excellent oral and written communication skills.

Responsibilities

• Install, configure, and maintain hardware and software in desktop computing environments.
• Perform network switch patching and configuration.
• Apply security patches and maintain current patch levels.
• Develop test specifications and procedures.
• Design, install, and schedule voice and video communications systems.
• Support asset management including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot issues and provide timely support.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure communications.

Skills

End user support

Asset management

Configuration management

Secure communications

Windows administration

Linux administration

Unix administration

ServiceNow

SCCM

Microsoft Office

Education

Bachelor degree

Associate degree

High school diploma / GED

Job description

Computer Support Specialist

Location: Suitland, MD

Security Clearance: Active TS/SCI Required

Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will support end user hardware, asset and configuration management, and secure communications systems at NMIC (Suitland, MD). You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations.

Primary Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Required Qualifications

• Bachelor degree with 1+ year of experience, Associate degree with 3+ year of experience or a High school diploma / GED with 5+ years of experience.
• Active TS/SCI clearance in DISS and required program access.
• One of the following certifications:
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire
  • CISSP
  • CASP
• Experience supporting Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

Original Posting

September 30, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $52,000.00 - $94,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [e-mail].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.