IT Support Intern – Onsite NYC (Spring 2027)

The Brennan Center For Justice; New York (NY); On-site; USD 20,000 - 29,000; Part time

Job summary

The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute focused on democracy and justice in the United States. This in-person internship is based in our New York City office and runs Spring Semester 2027.

Responsibilities include providing desktop and telephone support, documenting calls and resolutions, and offering user-level software support for MS Office, Adobe Acrobat, Office 365, and the Sage fundraising database.

Qualifications

• Undergraduate student eligible for Spring 2027 internship.
• Strong communication, problem-solving, and attention to detail required.
• Basic knowledge of hardware and software installation preferred.
• MS Office (desktop and cloud) and Office 365 skills required.
• Familiarity with TCP/IP settings and troubleshooting network connectivity.
• Familiar with major smartphone and tablet models and OS; basic Mac knowledge.

Responsibilities

• Provide desktop and telephone support to Brennan Center employees.
• Properly document all calls and problem resolutions.
• Provide user-level software support, including MS Office, Adobe Acrobat, Office 365, and Sage fundraising database.
• Upgrade, repair and replace computers and printers as needed.

Skills

Effective communication

Problem-solving

Detail orientation

MS Office

TCP/IP & networking

Verbal listening

Mobile device familiarity

Macintosh knowledge

Education

Undergraduate student

Tools

Sage fundraising database

Job description

The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute focused on democracy and justice in the United States. This in-person internship is based in our New York City office and runs Spring Semester 2027.

Responsibilities include providing desktop and telephone support, documenting calls and resolutions, and offering user-level software support for MS Office, Adobe Acrobat, Office 365, and the Sage fundraising database.