IT Support I

Leprino; Denver (CO); On-site; USD 58,000 - 67,000; Full time

Job summary

A leading dairy manufacturer based in Denver is seeking an IT Specialist I to support and configure client technologies. This role requires a Bachelor's degree in Computer Science or Information Systems and at least 2 years of experience. Responsibilities include resolving IT incidents and improving system reliability. The position offers a competitive salary range between $58,000 and $67,000, alongside a 5% annual target bonus.

Qualifications

• 2+ years of hands-on experience supporting client-side technologies.
• Strong knowledge of virtual environments (e.g., VMware).
• Experience in configuring and maintaining hardware and software solutions.

Responsibilities

• Respond to and resolve IT incidents through various communication methods.
• Analyze recurring issues and create long-term solutions.
• Lead updates and documentation for the IT knowledge base.

Skills

Client-side technology support

Windows operating systems

Microsoft 365 applications

IT ticketing systems

Mobile device management

Education

Bachelor’s degree in Computer Science or Information Systems

Tools

Active Directory

SCCM/BMC

SAP systems

Job description

Overview

Within our Corporate Information Technology team located in Denver – Leprino is seeking an IT Specialist I to move our organization to even larger levels of cheese and dairy ingredient growth! We take pride in our vision to be "world's best", it is why we work harder, invest more, and continually innovate.

At Leprino, starting compensation for this role typically ranges between $58,000 and $67,000. This position has an annual target bonus of 5%.

Base pay range

$58,000.00/yr - $67,000.00/yr

Direct message the job poster from Leprino

What You’ll Do

• Respond to and resolve IT incidents through desk-side support, phone, email, and instant messaging, ensuring every colleague receives helpful, timely assistance.
• Analyze recurring issues and create long-term solutions that improve reliability across our enterprise client systems.
• Build, configure, and maintain hardware and software solutions while ensuring compliance with licensing and IT standards.
• Administer enterprise client technologies, including system imaging, patching, and asset tracking.
• Coordinate technology lifecycle processes from procurement to deployment to retirement.
• Lead updates and documentation for our IT knowledge base, helping others learn from your clear communication.
• Write and maintain installation, configuration, and support instructions that are easy to understand.
• Participate in IT projects, collaborating with cross-functional teams to design and implement solutions that serve the wider business.
• Guide teammates as the first escalation point in rotation, ensuring issues are resolved efficiently and support remains consistent.
• Deliver excellent service by listening to users, communicating transparently, and following up until needs are fully met.

You Have At Least (Required Qualifications):

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
• 2+ years of hands-on experience supporting and configuring client-side technologies such as computers, tablets, smartphones, IP phones, AV equipment, and printers.
• Strong knowledge of Windows operating systems, Microsoft 365 applications, iOS, Android, and virtual environments (e.g., VMware).
• Experience with enterprise tools such as Active Directory, Group Policies, patch management, client management (SCCM/BMC), and mobile device management systems.
• Familiarity with IT ticketing systems and escalation procedures.

We Hope You Also Have (Preferred Qualifications):

• Master’s degree in Computer Science, Information Systems, or a related field.
• Exposure to SAP systems.
• ITIL v3 or newer certification.
• Additional technical certifications in enterprise client management or security.
• A commitment to equal employment opportunity and creating an inclusive and supportive culture in which all employees can thrive.

The Easy Apply option through LinkedIn is not considered an official application with Leprino Foods. If you would like to formally apply for this position, please visit careers.leprinofoods.com

Our Story

Leprino’s history dates back over 70 years. We are the world’s largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Our goal is to be the “World’s Best Dairy Food and Ingredient Company.” We’re seeking motivated team members who are the best at what they do.

We are committed to a diverse and inclusive workplace and to equal employment opportunities for all applicants.