IT Support Analyst — Security Clearance

RealmOne; Columbia (MD); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Healthcare coverage

401K plan

PTO 4 weeks

Udemy courses

Flexible schedules

Job summary

RealmOne is a Columbia, MD-based technology firm offering strong work-life balance, paid training, and mentoring. We provide support to government missions with a focus on IT and network systems.

We are seeking skilled computer support professionals to install, troubleshoot, and repair PCs, servers, and network gear, while delivering user training and documentation. Position contingent upon contract award.

Qualifications

• 3–10 years of related experience with BA/BS or MA/MS degree.
• Active Security Clearance required.

Responsibilities

• Provides technical and helpline support for computers and networks.
• Resolves problems or escalates to senior staff as needed.

Skills

Technical support

Network troubleshooting

Documentation

Education

BA/BS or MA/MS degree

Tools

PBX software

PC hardware

Job description

RealmOne is a Columbia, MD-based technology firm offering strong work-life balance, paid training, and mentoring. We provide support to government missions with a focus on IT and network systems.

We are seeking skilled computer support professionals to install, troubleshoot, and repair PCs, servers, and network gear, while delivering user training and documentation. Position contingent upon contract award.