IT Strategy & Programs Director

Northwest Permanente; Portland (OR); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

15% employer retirement contribution

Health plan coverage (90%)

Tuition reimbursement

Child care benefits

Flexible work schedules

Paid parental leave

Self-care days + PTO

Job summary

Northwest Permanente, part of Kaiser Permanente, seeks a Senior Director of IT Strategy and Program Operations to lead the technology strategy, planning, and operations for administrative systems. You will guide cross-functional teams, align IT with clinical initiatives, and drive cost-effective solutions while ensuring security and compliance.

The role partners with executive leadership to optimize systems, workflows, and technology roadmaps, balancing strategic impact with operational

Qualifications

• Bachelor's degree in Information Technology, engineering, business administration, insurance or related field, or equivalent education and experience.
• Minimum ten (10) years of progressive management experience with at least three (3) of those years at a senior leader or director level.
• 15+ years in IT consulting/management consulting or business analysis with process improvement and IT strategy experience.
• 5+ years IT experience in healthcare, including workflow analysis, business case development, and process-modeling tools.
• 4+ years leading cross-functional tech/business initiatives, vendor management, and executive collaboration.
• Extensive knowledge of IT systems, management, and application development methods.
• Facilitation skills for senior committees; ability to manage sensitive situations and competing priorities.
• Proven ability to conduct and interpret quantitative/qualitative analysis and lead multi-disciplinary teams.

Responsibilities

• Plans for a long-term system and application support model ensuring data ownership, access, and protection of proprietary data.
• Leads vendor selection and RFP processes.
• Directs the analysis of complex information system needs in areas like new operating models and IT solutions, plus market research and readiness assessment.
• Oversees technologies, system design, data, and metrics aligned with vision and goals.
• Liaises as escalation point for business system, data, and process initiatives.
• Assesses current systems and optimization in partnership with Kaiser national model to reduce duplication and cost while meeting compliance.
• Consults on integration of application systems regarding operations and training implications.
• Directs capacity planning, demand management, and workforce planning of resources.
• Partners with Compliance to evaluate data privacy, protection, and risk mitigation technologies.
• Ensures business continuity and disaster recovery procedures and infrastructure are in place.

Skills

IT strategy

Vendor management

Cross-functional leadership

Healthcare IT

Process improvement

Data privacy

Disaster recovery

Stakeholder facilitation

Analytics

Education

Bachelor's degree in IT/engineering/business or related field

Job description

Northwest Permanente, part of Kaiser Permanente, seeks a Senior Director of IT Strategy and Program Operations to lead the technology strategy, planning, and operations for administrative systems. You will guide cross-functional teams, align IT with clinical initiatives, and drive cost-effective solutions while ensuring security and compliance.

The role partners with executive leadership to optimize systems, workflows, and technology roadmaps, balancing strategic impact with operational