IT Specialty Analyst - Willow

Sentara Health; Lorida (FL); Vor Ort; USD 89.000 - 132.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision plans

401k/403B with employer match

Paid Time Off and Holidays

Tuition Assistance

Student Debt Pay Down

Life Insurance

Zusammenfassung

Sentara Health is seeking an experienced Epic Willow application analyst to manage and optimize Willow Inpatient and Willow Ambulatory systems. You will collaborate with pharmacy leadership, clinicians, and IT teams to analyze workflows, gather requirements, and drive improvements that improve patient safety and operational efficiency.

The role requires Epic Willow certification and a minimum of 3 years of relevant experience in healthcare IT, with a focus on pharmacy workflows.

Qualifikationen

• Bachelor’s degree in a related field (Required)
• Epic Willow Inpatient and/or Willow Ambulatory Certification (Required)
• Minimum 3 years of relevant application support or Epic experience with a Bachelor’s Degree
• Experience supporting Epic Willow in a healthcare environment

Aufgaben

• Responsible for day-to-day support, optimization, maintenance and enhancement of Epic Willow apps (Willow Inpatient and/or Willow Ambulatory).
• Collaborates with pharmacy leadership, clinicians, and IT teams to analyze workflows and drive system improvements.
• Reviews releases and upgrades to optimize outcomes while ensuring compliance and patient safety.
• Provides application support, incident resolution, change management and project coordination.

Kenntnisse

Clinical informatics

Healthcare IT

Pharmacy workflows

Stakeholder collaboration

Ausbildung

Bachelor's degree (Required)

Experience may substitute degree

Jobbeschreibung

City/State

Norfolk, VA

Work Shift

First (Days)

Overview

Responsible for the day-to-day support, optimization, maintenance, and enhancement of Epic Willow applications, including Willow Inpatient and/or Willow Ambulatory systems. Collaborates with pharmacy leadership, clinicians, operational stakeholders, and IT teams to analyze workflows, implement system improvements, and support safe, efficient medication management processes. Evaluates software releases, upgrades, and new functionality to optimize clinical and business outcomes while ensuring regulatory compliance and patient safety. Performs workflow assessments, gathers functional requirements, develops testing plans, and supports implementation of system enhancements. Provides application support, incident resolution, change management, and project coordination while serving as a subject matter expert for Epic Willow applications.

Education

• Bachelor's Degree in Information Systems, Healthcare Administration, Pharmacy, Clinical Discipline, or related field (Required)
• Experience may be considered in lieu of a Bachelor's Degree

Certification/Licensure

• Epic Willow Inpatient and/or Epic Willow Ambulatory Certification (Required)

Experience

• Minimum of 3 years of relevant application support, clinical informatics, healthcare IT, or Epic experience with a Bachelor's Degree
• Minimum of 5 years of relevant experience in lieu of a Bachelor's Degree
• Experience supporting Epic Willow Inpatient and/or Willow Ambulatory applications in a healthcare environment
• Experience analyzing pharmacy workflows and translating business and clinical requirements into system solutions
• Experience with application testing, upgrades, change management, incident management, and system optimization
• Experience collaborating with cross-functional teams, pharmacists, providers, nursing staff, and operational leaders on application enhancements and implementations

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $89,294.40 - $131,851.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.