IT SPECIALIST (SYSANALYSIS)

Defense Information Systems Agency; Fort Meade (MD); On-site; USD 75,000 - 105,000; Full time

Job summary

Defense Information Systems Agency seeks a qualified professional to support NORAD/USNORTHCOM within the Cyber Excepted Service. The role focuses on coordinating IT development, capturing requirements, and delivering performance metrics as a DISA liaison officer.

You will collaborate across teams to refine functional needs and guide design specifications. The position emphasizes strategic communication, relationship building, and converting customer needs into actionable IT solutions, operating

Qualifications

• Attention to detail in IT-related work and ensuring accuracy and consistency with standards.
• Experience maintaining relationships with customers and tailoring IT products/services to needs.
• Ability to brief mid-level management and IT staff on system status and operations.
• Skill in identifying IT issues and proposing workable solutions from diverse sources.

Responsibilities

• Forge strategic relationships with mission partners and advocate requirements to DISA leadership.
• Serve as liaison or project manager with internal/external customers on IT development and performance metrics.
• Analyze business processes and define IT solutions to enable changes and improvements.
• Consult with customers to develop/refine functional requirements and translate to design specs.

Skills

Attention to detail

Customer service

Oral communication

Problem solving

Job description

Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA FO-NORTHCOM - COMBAT SUPPORT DIVISON.

Duties

• Forging new strategic relationships with mission partners, creating product awareness, and capturing requirements to advocate on their behalf to DISA leadership.
• Serves as the primary liaison or project manager with internal and external customers on information technology development matters and/or systems performance metrics.
• Conducts detailed analyses of business processes for which systems are being developed and defines information technology solutions and alternatives to enable changes and improvements.
• Consults with customers to develop and refine functional requirements and translates functional requirements into design specifications.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months.
• This is a drug test designated position.
• This position requires a Top Secret/ Sensitive Compartmented Information (TS/SCI) security clearance.
• Occasional travel may be required.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements

• Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

Qualifying Experience

To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Forging new strategic relationships with mission partners, creating product awareness, and capturing requirements to advocate on the behalf of leadership

This position is a DISA Liaison Officer that directly supports NORAD/USNORTHCOM. The purpose of this position is to facilitate delivery of DISA's products and services while integrating into the Combatant Command's operational planning efforts.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experience at the GG-12 grade level.

Additional Information

• This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
• If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
• This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
• Accepting this position, you may be required to serve a 3-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• Telework availability will be based upon the mission requirements and supervisory determination
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA),
• Recruitment, relocation, or retention incentives MAY be authorized.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA),
• Recruitment, relocation, or retention incentives MAY be authorized.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
• Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
• For more information on the Cyber Excepted Service Personnel System,
• For more information on veterans' preference,
• For more information regarding qualifications requirements,
• If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.