IT Specialist (Sys/Analysis)

U.S. Department of Health and Human Services; Rockville (MD); On-site; USD 100,000 - 140,000; Full time

Job summary

U.S. Department of Health and Human Services in Rockville, MD seeks an IT Specialist (Sys/Analysis) at GS-2210-13 to build products delivering value to stakeholders and patients by leveraging emerging technologies and trends.

The position requires meeting qualification requirements and documenting experience in a detailed resume. Applicants must demonstrate data coordination, system analysis, and collaboration with stakeholders to resolve data quality issues.

Qualifications

• Attention to detail and thoroughness in performing work.
• Customer service mindset; works with clients and stakeholders to assess needs and provide information.
• Makes sound, well-informed decisions and commits to action.
• Identifies information needs and organizes information within management systems.
• Maintains effective relationships and communicates tactfully with diverse groups.
• Communicates information clearly to individuals or groups with appropriate audience awareness.
• Identifies problems and uses judgment to evaluate alternatives and make recommendations.
• Fosters teamwork, cooperation, and collaboration within the group.
• Applies technical knowledge to perform the job and advise others on technical issues.

Skills

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Job description

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare and Medicaid Innovation (CMMI), Patient Care Models Group (PCMG), Division of Specialty Payment Models (DSPM).

As an IT Specialist (Sys/Analysis), GS-2210-13, you will build products delivering unparallled value to stakeholders and customers and those who care for them by leveraging emerging technoloyg, methodologies, and trends.

ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT.

Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further.

In order to qualify for the GS-13 you must meet the following:

1. Overseeing the operation or maintenance of healthcare systems; AND
2. Coordinating data from multiple systems in a centralized analytics platform; AND
3. Working with stakeholders to resolve data quality or system related issues.

AND

You must possess IT-related experience demonstrating each of the competencies listed below.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Note: Clients and customers include any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government.
• Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade: To be eligible, current or former Federal employees and current or former Federal employees applying under the VEOA eligibility who hold or have held a permanent General Schedule position in the previous year must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying.