IT Specialist (Customer Support)

U.S. Army Joint Munitions Command; Pine Bluff (AR); On-site; USD 69,000 - 89,000; Full time

Job summary

U.S. Army Joint Munitions Command at Pine Bluff Arsenal, Arkansas, seeks an IT Specialist (Customer Support) to help maintain and troubleshoot client hardware and operating systems in a federal setting.

The role requires a Secret clearance and involves working on both networked and stand-alone systems; foreign education considerations may apply with proper evaluation.

Qualifications

• Experience in IT customer support.
• Secret security clearance required.
• Foreign education considerations may apply and require evaluation.

Responsibilities

• Troubleshoot client hardware and operating systems to resolve technical malfunctions on networked and stand-alone computers.

Skills

Troubleshooting hardware

Troubleshooting OS

Customer support

Job description

• Hiring Agency: U.S. Army Joint Munitions Command

About the Position: This position is with the Army Sustainment Command located at Pine Bluff Arsenal, Arkansas. This position serves as an IT Specialist (Customer Support).

Key Responsibilities

Troubleshoot client hardware and operating systems to resolve technical malfunctions on networked and stand-alone computers

Requirements & Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Frequently Asked Questions

Which agency is hiring for this position?

This position is with U.S. Army Joint Munitions Command, Department of the Army.

What is the salary for this position?

The posted pay range is $68545 – $89114/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government