IT Specialist (APPSW)

Deputy Assistant Secretary for Information and Technology; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Deputy Assistant Secretary for Information and Technology seeks a Senior IT Specialist within VA’s Office of Information and Technology. The role focuses on developing, coordinating, and monitoring schedules for applications assigned to OIT, ensuring timely delivery and compliance with requirements.

The position demands strong attention to detail, excellent customer service, and proven problem-solving and communication skills to align with agency objectives and stakeholder needs.

Qualifications

• Experience in IT work emphasizing accuracy and attention to detail.
• Ability to interact with clients and stakeholders to gather requirements and provide information.
• Clear, effective oral communication across technical and non-technical audiences.
• Analytical thinking to identify problems, evaluate options, and propose solutions.

Responsibilities

• Develop, coordinate, and monitor development schedules for applications assigned to OIT.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is located in the Department of Veterans Affairs (VA), Office of Information and Technology (OIT) within this services: Software Product Management, Product Engineering Service, Chief Technology Office, Compliance, Risk and Remediation. The incumbent will serve as Senior Information Technology (IT) Specialist. The purpose of the position is to develop, coordinate, and monitor, assess and elevate development schedules for applications assigned to OIT.

To qualify for this position

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/29/2026. You must meet the Basic Requirements Experience, Selective Placement Factor(s) and the Specialized Experience to qualify for this series as described below:

BASIC REQUIREMENTS

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

SELECTIVE PLACEMENT FACTOR

In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: Experience managing one or more large-scale IT services or software development contracts as a Contracting Officer's Representative (COR) or Task Order Project Manager, including monitoring contractor performance, deliverables, and compliance with acquisition and information security requirements.

SPECIALIZED EXPERIENCE

You must have one year of specialized experience equivalent to at least the next lower grade, GS-13, in the normal line of progression for the occupation in the organization. Specialized experience is defined as: Applying project management principles and methods in order to lead multi-functional projects, acquisition, budget, review and critique detailed project schedules, identify, plan for and track resource requirements, and to identify and correct weaknesses in critical performance parameters and performance goals. Applicants must have one year of specialized experience equivalent to the GS-13 level that demonstrates: mastery of project management principles and methods sufficient to lead multi-functional, enterprise-wide application development and IT services projects; skill in reviewing and critiquing detailed project schedules, resource allocations, and cost baselines, and identifying and correcting weaknesses in performance parameters and cost/schedule variances.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.