IT SPECIALIST (APPSW)

DFAS; Indianapolis, Northern (IN, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Defense Finance and Accounting Services (DFAS) is seeking IT professionals at GS-11/12 to support testing and evaluation of major automation information systems. Resumes should clearly describe full scope of IT work and accomplishments.

Basic requirements include Attention to Detail, Customer Service, Oral Communication, and Problem Solving; GS-12 requires additional specialized experience in software development and testing with Oracle APEX, SQL, and PL/SQL.

Qualifications

• One year of specialized experience at the GS-09 level or equivalent.
• Experience testing major automation information systems and software.
• Documenting and executing test scripts; documenting system issues and analyzing causes of failure.
• Specialized experience for GS-12 includes software programming/evaluating and customizing software using Oracle APEX, SQL and PL/SQL.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.

Basic Requirement for the GS-11 level: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the Basic Requirement, FOR ENTRY AT THE GS-11: Applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-09) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: participating in the testing of an organization's major automation information systems and software; utilizing quality assurance tools in a web environment; performing System Integrated Testing (SIT); documenting and executing test scripts; documenting systems issues, analyzing causes of failure, and running queries to be used as testing aides.

Basic Requirement for entry at the GS-12 level: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

• Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards
• Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs
• Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience
• Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions

In addition to the Basic Requirement, FOR ENTRY AT THE GS-12: Applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: software programming, evaluating, and customizing software using Oracle APEX user-interface development, Oracle SQL and PL/SQL database development programming to code, develop, test, and configure software and/or applications; providing system analysis, design, coding, testing and implementation of software financial systems; and performing analysis of software performance; applying basic IT principles and practices; providing input to design specifications, testing plans, and issue resolution of an automated software.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.