IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

US-Defense-Finance-and-Accounting-Service; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

US-Defense-Finance-and-Accounting-Service in Indianapolis, IN is seeking an IT specialist to support enterprise systems and security. The position emphasizes attention to detail, customer service, and clear communication of complex information to non-technical audiences.

Candidates should have specialized experience equivalent to GS-11, with skills in troubleshooting, analyzing, and recommending system changes, and familiarity with testing software integration.

Qualifications

• Attention to Detail in IT work, ensuring accuracy and consistency.
• Customer Service experience in assessing IT needs and tailoring solutions.
• Oral Communication to briefing management and IT staff on status.
• Problem Solving to identify IT alternatives using diverse information sources.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Control-M

Tools

Control-M

Job description

• Who may apply: All US Citizens
• Applicants applying for Cleveland may be placed at Bratenahl.
• We may use this announcement to fill other positions in the Information & Technology Directorate.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.

Basic Requirement:

Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

• Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

In addition to the Basic Competency Requirements listed above:

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as:

Troubleshooting, analyzing, evaluating, diagnosing and recommending system changes or modifications to software and systems; testing of software's integration, quality, and acceptance utilizing Control-M.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.