IT Specialist

Timmons Group; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Timmons Group is seeking a skilled IT Specialist for our Raleigh, NC office. This role focuses on troubleshooting and supporting hardware and software across the organization, managing software license servers (Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (System Center), and backup solutions both physical and cloud-based.

The ideal candidate will have a bachelor’s degree in IT/CS, 3–5 years of experience, strong Windows/Linux knowledge, virtualization familiarity, and

Qualifications

• Bachelor’s degree in IT, Information Systems, or Computer Science (preferred).
• 3–5 years of relevant experience (preferred).
• Strong knowledge of Windows and Linux operating systems.
• Familiarity with virtualization platforms and AutoCAD-related software (a plus).
• Basic understanding of IPv4 networking.
• Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU).
• Experience with web application administration (IIS, Nginx, Apache).
• Proficiency in server OS administration (Windows Server, Ubuntu, RedHat).
• Scripting skills (PowerShell, Bash, Command Line).
• Availability for occasional night/weekend support.
• Strong problem-solving and remote troubleshooting skills.
• Excellent verbal and written communication.
• Experience with Autodesk and ArcGIS products.
• Initiative and a passion for continuous learning.
• Professionalism and maturity in handling responsibilities.

Responsibilities

• Manage IT services, tools, and licensing components.
• Support end-users and teams in designing solutions and resolving technical issues.
• Collaborate with the Systems Administrator to address networking problems.
• Continuously learn new technical skills and procedures.
• Work independently on projects and deliver effective solutions.

Skills

Bachelor's degree

3–5 years experience

Windows & Linux

Virtualization

IIS/Nginx/Apache

Windows Server/Ubuntu/RedHat

PowerShell/Bash

Remote troubleshooting

Communication

ArcGIS/Autodesk familiarity

Education

Bachelor’s degree in IT/IS/CS

Tools

System Center

Bentley SELECT

ArcGIS

Autodesk

Job description

Timmons Group is seeking a skilled and customer-focused IT Specialist to join our Raleigh, NC office. This role is ideal for a tech-savvy professional who thrives in a dynamic environment and enjoys solving complex technical challenges. As an IT Specialist, you’ll be a key troubleshooter and support resource for hardware and software across the organization. You’ll manage software license servers (e.g., Bentley SELECT, ArcGIS, Adobe, Microsoft, Autodesk), monitoring tools (e.g., System Center), backup solutions (physical and cloud-based), and provide advanced support for critical user issues.

Essential Duties and Responsibilitiesof a successful candidate include but are not limited to:

• Manage IT services, tools, and licensing components
• Support end-users and teams in designing solutions and resolving technical issues
• Collaborate with the Systems Administrator to address networking problems
• Continuously learn new technical skills and procedures
• Work independently on projects and deliver effective solutions

Skills/Requirementsof a successful candidate include but are not limited to:

• Bachelor’s degree in IT, Information Systems, or Computer Science (preferred)
• 3–5 years of relevant experience (preferred)
• Strong knowledge of Windows and Linux operating systems
• Familiarity with virtualization platforms and AutoCAD-related software (a plus)
• Basic understanding of IPv4 networking
• Ability to diagnose performance bottlenecks (bandwidth, I/O, memory, CPU)
• Experience with web application administration (IIS, Nginx, Apache)
• Proficiency in server OS administration (Windows Server, Ubuntu, RedHat)
• Scripting skills (PowerShell, Bash, Command Line)
• Availability for occasional night/weekend support
• Strong problem-solving and remote troubleshooting skills
• Excellent verbal and written communication
• Experience with Autodesk and ArcGIS products
• Initiative and a passion for continuous learning
• Professionalism and maturity in handling responsibilities

Additional Information

The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for high energy, creative, flexible, patient, self-starters who are willing to work at a dynamic pace. Candidates must share a commitment to our company’s Vision, Mission and Shared Values.

Timmons Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.

Timmons Groupis a full-service engineering and technology firm recognized nationally as a “Best Firm to Work For” byCE News. With 21 offices throughout the Mid-Atlantic and Southeast, we provide civil engineering, environmental, economic development, GIS/geospatial technology, landscape architecture, and surveying services to a diverse client base. As one of Engineering News Record’s (ENR) Top 500 Design Firms for over 30 years, we are dedicated to being an employer of choice and providing our people with the best resources, technology, and culture to help them thrive in an engaging career development setting. For more information, visitwww.timmons.com .

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